Bilingual Retrofit Program Advisor

CLEAResult; Canada; A distancia; CAD 41.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision insurance

RRSP company match

Paid vacation, sick and personal time

Paid company holidays

Volunteer time

Descripción de la vacante

CLEAResult seeks a seasoned Bilingual Retrofit Program Advisor to support direct-install energy efficiency programs across Atlantic Canada. You will coordinate third-party energy advisors and retrofit contractors, overseeing upgrades from pre-evaluation to post-verification, invoicing, and reporting.

You will work in English and French with NB-based preference, managing multiple stakeholders in a remote role. Strong building science know-how and EnerGuide familiarity are essential.

Formación

• Fluency in English and French, both spoken and written.
• Remote work location in Eastern Canada with New Brunswick preferred.
• Experience with residential energy retrofits as energy advisor, contractor, program administrator, or project coordinator.
• Strong knowledge of building science, insulation, air sealing, HVAC retrofits; interpret energy eval reports against criteria.
• Ability to communicate with contractors and resolve field issues.
• Experience coordinating multiple stakeholders (utilities, housing authorities, non-profits, contractors, evaluators).
• Strong data entry, tracking, and reporting skills.
• Proficiency with Microsoft Office (especially Excel) and project tracking tools (CRM).
• Excellent written and verbal communication skills.
• Familiarity with NRCan EnerGuide evaluation process (preferred).

Responsabilidades

• Obtain signed participation agreements from housing managers, owners, and tenants.
• Coordinate NB Housing Corporation and non-profit portfolio management officers.
• Set up vendor relations with Service NB.
• Dispatch NRCan-licensed Service Organizations for EnerGuide evaluations.
• Review evaluations and retrofit plans against guidelines; prepare work orders.
• Assist in contractor quote review and selection.
• Review invoices and post-evaluation data; coordinate corrections.
• Track homes through program stages; compile monthly reports for funders.
• Maintain data quality and protect customer information.
• Communicate with stakeholders in their preferred language.

Conocimientos

Bilingual English/French

Remote work

Residential energy retrofits

Building science knowledge

Contractor coordination

Data entry and reporting

Excel

CRM systems

Excellent communication

EnerGuide familiarity (NRCan)

Educación

No specific degree required

Herramientas

Excel

CRM systems

Descripción del empleo

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, You Will Enjoy

• Medical, Dental, and Vision Insurance with company premium assistance
• Life, AD&D, and long-term disability coverage paid for by the company
• RRSP company match
• Paid vacation, sick and personal time
• Paid company holidays
• Paid Volunteer Time; giving back to our communities is important to us
• Employee Referral Bonus Program
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to training opportunities to advance further in your career

Job Description

We’re looking for a talented individual to… Join our team as an experienced Bilingual Retrofit Program Advisor supporting direct install energy efficiency programs in Atlantic Canada. You’ll coordinate third-party energy advisors & retrofit contractors, providing oversight for energy efficiency upgrades to single-family rental homes across the province of New Brunswick. You’ll follow each home from pre-upgrade evaluation through upgrade, post-upgrade verification, invoicing, and reporting, ensuring adherence to proper building science practices. This is a remote role that is open to candidates anywhere in Canada, with New Brunswick-based candidates strongly preferred. You’ll work with stakeholders in both English and French, so high fluency in both official languages is a requirement.

What You’ll Be Doing

• Obtain signed participation agreements from housing managers, building owners, and tenants
• Coordinate with New Brunswick Housing Corporation and non-profit housing Portfolio Management Officers
• Coordinate vendor setups with Service New Brunswick
• Dispatch third-party energy advisors (NRCan-licensed Service Organizations) for pre- and post-upgrade EnerGuide evaluations
• Review pre-upgrade evaluations and retrofit plans against program guidelines (insulation, air sealing, heat pumps, HRV, bath fans, and upgrade-enabling asbestos/moisture remediation); prepare work orders and flag any conditional work
• Assist building owners in the solicitation, selection, and/or review of retrofit contractor quotes upon request
• Review contractor invoices, post-upgrade evaluations, and site photos to confirm that work was installed as intended; coordinate with advisors and contractors to correct deficiencies as needed
• Track each home through every program stage; compile monthly progress reports & data files for program funders
• Maintain data quality and safeguard customer information per privacy requirements
• Communicate with all stakeholders in their preferred language

What You Bring

• Fluency in English and French, both spoken and written [Acadian is preferred]
• A remote work location in Eastern Canada [New Brunswick is preferred]
• Experience with residential energy retrofits as an energy advisor, contractor or program administrator, or experience as a project coordinator in the construction space
• Working knowledge of building science, insulation, air sealing, and HVAC retrofits, with the ability to interpret energy evaluation reports against program criteria and industry best-practices
• Ability to communicate comfortably with contractors and assist in resolving issues encountered in the field
• Experience with coordinating multiple stakeholders (eg: utilities, housing authorities, non-profits, contractors, evaluators)
• Strong attention to detail with experience in data entry, tracking, and reporting
• Proficiency with Microsoft Office Suite (especially Excel) and project tracking tools (eg: CRM systems)
• Excellent written and verbal communication skills
• Familiarity with NRCan’s EnerGuide evaluation process [Preferred]

Targeted Compensation

$30-$32.50/h

Canadian Commercial Driving Requirements

If applicable, meet all qualification, licensing, medical, and compliance requirements for commercial drivers under applicable provincial and territorial laws, the Canadian National Safety Code (NSC), and any federal regulations for extra-provincial operations, including hours-of-service and safety fitness requirements.

Compensation Range

$22.20 - $38.50

Currency

CAD

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.