Bilingual, Regional Field Underwriting Consultant

Manulife Insurance Malaysia; Quebec; Hybrid; CAD 110,000 - 170,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Disability insurance

Life insurance

Pension plan

Paid time off

Job summary

Manulife invites applications for the bilingual Regional Field Underwriter role, a senior position within the underwriting team across Quebec, Manitoba, Saskatchewan and Atlantic Canada.

You will assess risk for large life insurance cases, collaborate with advisors and wholesalers, prepare cover letters and preliminary opinions, and represent Manulife externally while ensuring compliance and client satisfaction.

Qualifications

• Minimum 15 years of underwriting experience in large life insurance cases over $5 million.
• Proven sales and relationship-focused underwriting.
• Strong knowledge of insurance products, financial and medical guidelines, and non-medical risks.
• Experience with financial reports and AML training.
• Fully bilingual in French and English to support clients across Canada.

Responsibilities

• Conduct risk assessment and classification per Manulife guidelines.
• Support advisors and clients on large cases (> $5 million).
• Prepare cover letters and respond to inquiries promptly.
• Engage with clients to provide preliminary opinions.
• Collaborate with National Field Underwriter and Head Office underwriters for consistency.
• Maintain strong relationships with advisors, wholesalers and specialists.
• Stay updated with industry trends by attending meetings.
• Identify unwanted risks and suggest product alternatives.
• Align with consumer laws on risk classification and confidentiality.
• Create and deliver presentations and conduct in-person advisor meetings.
• Represent Manulife externally.

Skills

15+ yrs underwriting

Bilingual FR/EN

Sales-oriented underwriting

Client relationship skills

Education

FALU/FLMI/ACS (preferred)

Tools

Microsoft Word

PowerPoint

Excel

Teams

Job description

The bilingual Regional Field Underwriter

The bilingual Regional Field Underwriter is a key member of Manulife’s renowned Underwriting team, operating at the intersection of field-level collaboration and innovative underwriting practices across Quebec, Manitoba, Saskatchewan and Atlantic Canada. This role involves working closely with advisors, clients, and wholesalers, providing expert medical and financial field underwriting services, including case packaging and cover memo preparation. The Regional Field Underwriter plays a crucial role in supporting our Summit Experience and enhancing client satisfaction and business growth through excellence in field underwriting.

Key Responsibilities

• Conduct risk assessment and classification in alignment with Manulife's philosophy and standards.
• Proactively and reactively support advisors and clients, particularly with large life insurance cases over $5 million.
• Enhance sales through strong advisor relationships and excellence in field underwriting practices.
• Prepare comprehensive cover letters and respond to preliminary opinions and inquiries promptly.
• Engage directly with clients to provide curated preliminary opinions.
• Collaborate with the National Field Underwriter and Head Office underwriters to ensure consistency and the highest quality decisions.
• Maintain positive and effective relationships with internal and external partners, including advisors, wholesalers, and other specialists.
• Stay updated with industry trends and guidelines by attending underwriting and sales team meetings.
• Manage client expectations by identifying unwanted risks and suggesting alternative product solutions.
• Align with consumer laws and regulations regarding risk classification, confidentiality, and disclosure.
• Identify and propose solutions to enhance processes and customer experience.
• Create and deliver presentations and conduct regular in-person meetings to strengthen advisor relationships.
• Represent Manulife externally.

Required Qualifications

• Minimum of 15 years of experience as an underwriter, specializing in large life insurance cases over $5 million.
• Proven track record in underwriting with a sales and relationship-focused mindset.
• Strong understanding of insurance products, financial and medical guidelines, and non-medical risks impacting mortality.
• Experience with financial reports and training in anti-money laundering practices.
• Ability to work collaboratively with advisors, wholesalers, and underwriters, and think creatively to provide solutions.
• Proficiency in Microsoft Word, PowerPoint, Excel, and Teams.
• Strong time management, organizational skills, and ability to analyze complex information.
• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from all jurisdictions/provinces within Canada.

Preferred Qualifications

• Working towards, or completion of FALU, FLMI, and ACS designations.

What We Offer

• Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

Remote working arrangement. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

For more information regarding U.S.-specific paid time off provisions, contact [e-mail].

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Awards and Recognition

• 2024 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2023
• Best Companies to Work for in Asia 2023
• We’ve been recognized as one of Canada’s Top 100 Employers (2024)
• Manulife included in Bloomberg’s 2023 Gender-Equality Index

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index

For more information, please refer to our personal information collection statement.

Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.