Bilingual Quality Assurance Engineer

McCarthy Tétrault; Vancouver; On-site; CAD 84,000 - 93,000; Full time

Benefits offered by this job

Excellent benefits from day one

Professional development opportunities

Volunteer day off

Job summary

McCarthy Tétrault in Vancouver is seeking a highly skilled Bilingual Quality Assurance Engineer with at least five years of hands-on experience across functional, system, integration, and user acceptance testing. The successful candidate will develop test plans, drive QA standards, and present recommendations to stakeholders.

Based in Toronto or Vancouver, the role emphasizes collaboration with IT, PMO, and business partners, and requires fluent French/English, strong attention to detail, and a

Qualifications

• Extensive experience in QA lifecycle and testing theory.
• University degree or equivalent in a related field.
• Minimum 5 years of practical IT testing experience.
• Bilingualism in French and English is required.

Responsibilities

• Plan, design and execute test scenarios across multiple applications.
• Develop QA standards and contribute to the QA Centre of Excellence.
• Provide testing reports and risk analysis to stakeholders.
• Support production and non-production environments and document results.
• Identify opportunities for process improvements and best practices.
• Coordinate with IT, PMO, and business partners to mitigate risks.

Skills

QA lifecycle

Test planning

Analytical skills

Attention to detail

Bilingual French/English

Team collaboration

Education

University education

Tools

Test automation

SharePoint

ServiceNow

Citrix / VPN

Office 365

SQL / XML / JSON

Job description

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way.

We are recruiting for a Bilingual Quality Assurance Engineer to join our team in our Toronto or Vancouver office. The successful candidate must have a minimum of 5 years experience executing test scenarios, developing and maintaining quality assurance standards, and presenting recommendations to stakeholders. The ideal candidate will demonstrate a solid foundation in functional, system, integration, regression, user experience, and user acceptance testing, providing test reports and troubleshooting.

Salary Range (Vancouver Only): $84,000 – $93,000 annually.

Responsibilities

• Supporting the Manager, Quality Assurance with testing/validating various applications to manage risks and reduce negative impact to business operations.
  • Planning, designing, leading, participating and executing test scenarios.
  • Coordinating deliverables, resolving issues, identifying dependencies and roadblocks.
  • Writing, revising and verifying test plans, processes and procedures to confirm the quality of the solution being implemented or upgraded.
  • Executing tests including functional, system, integration, regression, user experience and user acceptance testing to manage risks and ensure a positive user experience while promoting user adoption.
  • Performing triage, troubleshooting, and analysis of issues to determine nature of the issue and steps to resolve.
  • Providing non-production and production environment support assistance when required.
  • Providing testing reports to key stakeholders such as IT Management, Trainers, project managers and business leads.
  • Identifying opportunities and trends.
  • Developing recommendations for review and consideration.
  • Ensuring core functionality core application tools/technologies is maintained.
• Supporting the Manager, Quality Assurance in the development and operationalization of the QA Centre of Excellence (CoE) Centre.
  • Developing and maintaining QA Standards.
  • Providing consultation and informational overview sessions to promote the value and benefits of testing.
  • Meeting with stakeholders to solicit feedback on the testing practice, identifying opportunities for improvement and reinforcing testing best practices. Stakeholders include IT, PMO, VMO, HR, Finance and other business partners.
  • Representing Quality Assurance team.
• Vetting and creating knowledge articles and conducting knowledge transfer sessions to relevant team members.
• Ensuring QA activities are appropriately governed and continually assessed to identify potential improvements.
• Maintaining updated knowledge of industry trends and advancements through education, personal research and participation in focus groups.
• Providing advice and recommendations to the Manager, Quality Assurance on opportunities and testing best practices to mitigate risks and promote user adoption.

Qualifications

• Extensive experience in QA lifecycle.
• University education.
• Minimum 5 years practical experience with IT principles, testing theory and methodologies.
• Minimum 5 years proven track record in executing test plans, including analysis, script design, execution and issue management.
• Experience in a Professional Service organization is an asset.
• CAST or CSQA certification or equivalent in testing principles is an asset.
• Bilingualism (French/English) is required.
• Exceptional attention to detail with excellent analytical and problem‑solving skills.
• Great team player and able to work efficiently and effectively with minimal supervision.
• Good time management skills.
• Ability to handle multiple concurrent pieces of work, and appropriately applying judgment about the prioritization of effort.
• Capacity to handle high pressure situations and tight deadlines.
• Strong organizational, work management and time‑management skills.
• Excellent interpersonal, oral, and written communication skills.
• Ability to acquire, apply and maintain a body of knowledge related to the field.
• Exceptional computer knowledge and ability to keep up-to-date with changes in technology and latest information which include:
• Knowledge and experience of tracking applications e.g. Teams/SharePoint, ServiceNow.
• In-depth knowledge of test automation (recommendations and execution).
• Knowledge and experience with remote access technologies including Citrix and VPN.
• Knowledge and experience with Office Suite and document management systems.
• Expertise in one or more of the following: Perl, Java/JavaScript, Python, C#, PHP, Ruby, SQL, XML, HTML.

Benefits

• Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
• Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two‑way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

How to Apply

We encourage external candidates to apply online and internal applicants must apply directly through our internal careers portal on Espresso. We look forward to receiving your application.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.