Senior Applications Analyst

McCarthy Tétrault; Vancouver; On-site; CAD 102,000 - 112,000; Full time

Benefits offered by this job

Insurance premiums

Wellness reimbursements

Tech reimbursements

Volunteer day

Birthday leave

Professional development

Diversity & inclusion

Job summary

McCarthy Tétrault is seeking a Senior Applications Analyst to join our team across Canada (Toronto, Vancouver, Calgary, or Montreal). The successful candidate will have a minimum of seven years of progressive IT experience with three or more years in a lead analyst role.

You will lead analysis, design, testing, and deployment of updates across the application portfolio, liaising with security, QA, and enterprise teams, while mentoring junior analysts in a dynamic, cloud‑driven environment.

Qualifications

• 7+ years of progressive IT experience, including 3+ years in a senior/lead application analyst role.
• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent practical IT experience).
• Broad technical knowledge across Azure, M365, networking, security, and full SDLC across on-premise and cloud.
• Experience with ITIL and Agile/DevOps methodologies for solution delivery.

Responsibilities

• Lead analysis, design, testing, and implementation of updates, enhancements, and new capabilities across the application portfolio.
• Act as application lead for upgrades, integrations, and new deployments.
• Gather business requirements and translate into technical specifications for cross-functional teams.
• Mentor Application Analysts and support the manager of Applications.

Skills

Communication skills

Stakeholder management

Leadership

Problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

Azure

Microsoft 365

Power Platform

Power BI

AI tooling (OpenAI, Claude)

Windows OS

Intune

SCCM

Active Directory/Azure AD

SharePoint

Python

C#/.NET

SQL

Job description

Job Description

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary, and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way—our shared approach to working with clients and with each other.

The McCarthy Way is built on four core elements: Excellence, through attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to belonging and success; and Innovation, through delivering maximum value by embracing leading‑edge technologies and approaches.

We are recruiting for a Senior Applications Analyst to join our team in Toronto, Vancouver, Calgary or Montreal. The successful candidate must have a minimum of 7 years of progressive IT experience in a senior or lead application analyst role.

Salary Range (Toronto or Vancouver Only): $102,000 – $112,000 annually. The offered salary may vary based on the candidate’s job‑specific knowledge, skills, and experience.

Responsibilities

• Lead the analysis, design, testing, and implementation of updates, enhancements, and new capabilities across the application portfolio.
• Participate as application lead for projects related to upgrades, integrations, and new deployments.
• Gather and document business requirements, translate them into technical specifications, and coordinate with cross‑functional teams.
• Monitor application performance and availability on a daily basis, troubleshoot issues promptly, and implement solutions to maximize system reliability.
• Develop and maintain documentation for application configurations, processes, and procedures.
• Adhere to ITIL best practices, security policies, and governance standards across the application portfolio.
• Serve as a senior technical resource, mentoring Application Analysts and supporting the manager of Applications.
• Act as key liaison with the Security team to support security governance processes.
• Partner with Quality Assurance teams to support and strengthen testing and quality processes.
• Support the implementation, configuration, and integration of AI‑enabled capabilities within the enterprise application portfolio.
• Identify opportunities to improve application performance, reliability, and user experience through trend analysis and operational insights.
• Provide second/third level support in incident resolution related to applications, with a focus on escalated issues, root cause analysis, and major/high priority incidents.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent practical experience in IT).
• 7+ years of progressive IT experience, including 3+ years in a senior/lead application analyst role.
• Broad technical knowledge across modern IT environments including Azure, Microsoft 365, networking, security principles, and full SDLC experience across on‑premise and cloud platforms.
• Proven ability to conceptualize, design, and implement application solutions and digital initiatives (e.g., cloud migrations, process automations, AI‑powered tools).
• Experience with ITIL framework and Agile/DevOps methodology for solution delivery.
• Strong business acumen and ability to manage relationships with both business stakeholders and external partners/vendors.
• Experience in a cloud‑first and AI‑focused organization is an asset; familiarity with Microsoft 365 Copilot or Claude for Work is a strong asset.
• Knowledge of PowerShell, JavaScript/TypeScript, C#/.NET, Python and other programming languages.
• Hands‑on familiarity with AI tools and platforms such as Microsoft Copilot, Azure AI services, OpenAI technologies, Anthropic Claude, or comparable large language model ecosystems.
• Working experience supporting Windows operating systems and the Microsoft Office/M365 suite.
• Working experience with Microsoft Intune, SCCM, Active Directory and Azure AD.
• Experience using Microsoft Power Platform (Power BI, Power Apps, Power Automate).
• Experience with modern enterprise database technologies and Microsoft SharePoint.
• Experience applying Application System Development Life Cycle (SDLC) and development standards.
• Excellent communication and interpersonal skills, with the confidence to lead meetings and collaborate effectively.
• Demonstrated ownership of tasks and projects, proactive in identifying solutions or improvements.
• Strategic thinking and sound problem‑solving skills in complex or ambiguous situations.
• Ability to handle multiple concurrent pieces of work and prioritize effectively.
• Maintains composure and effectiveness under pressure, delivering results within tight timelines.
• Strong organizational and time‑management skills for independent and collaborative work.
• Bilingualism (French and English) is an asset.

Benefits

• Outstanding benefits from day one, including insurance premiums paid by the firm and wellness and technology reimbursements.
• Competitive compensation, paid overtime, and generous time off, including a day for volunteering and a day for your birthday.
• Commitment to professional development and growth opportunities at all levels, supported by a culture that fully embraces and encourages two‑way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

How to Apply

We encourage external candidates to apply online and internal applicants must apply directly through our internal careers portal on Espresso. We look forward to receiving your application.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.