Bilingual Provider Relations Specialist

Cigna Health and Life Insurance Company; Mississauga; Hybrid; CAD 46,000 - 52,000; Full time

Job summary

Express Scripts Canada, a Cigna company, seeks a Bilingual Provider Relations Representative for Mississauga-Montreal. This full-time, hybrid role supports provider contracts, registrations, and data maintenance across Canada, serving plan members of ESC’s clients.

You will handle inquiries, ensure accuracy across pharmacy, medical supplies, mental health, and dental lines, and collaborate with team members to meet deadlines. Fluency in English and French is mandatory.

Qualifications

• Post-secondary school diploma or equivalent.
• MS Office proficiency (Word, Excel, Outlook) and Adobe Reader/Writer.
• Excellent written and verbal communication; bilingual English/French required.

Responsibilities

• Support Provider Relations administrative tasks.
• Review and validate provider agreements; request corrections as needed.
• Perform quality assurance on personal and team outputs.
• Enter agreement information for pharmacy, medical supplies, mental health, vision, and dental accurately.
• Process provider modifications and terminations within timelines.
• Respond to inquiries from providers, associations, and software vendors in preferred language.
• Collaborate with team and support additional deliverables as needed.

Skills

Communication skills

Microsoft Office

Data entry

Bilingual English/French

Education

Post-secondary diploma or equivalent

Tools

Adobe Reader/Writer

Job description

Express Scripts Canada, a Cigna company, seeks a Bilingual Provider Relations Representative for Mississauga-Montreal. This full-time, hybrid role supports provider contracts, registrations, and data maintenance across Canada, serving plan members of ESC’s clients.

You will handle inquiries, ensure accuracy across pharmacy, medical supplies, mental health, and dental lines, and collaborate with team members to meet deadlines. Fluency in English and French is mandatory.