Bilingual Production Planner

Nice S.p.A.; Dorval; On-site; CAD 70,000 - 80,000; Full time

Job summary

Nice North America, a subsidiary of Nice S.p.A., is seeking a Production Planner in Dorval, Canada. The role focuses on developing and maintaining production plans that align customer demand with inventory, material availability, and capacity across cross-functional teams.

English proficiency is required for coordination with teams in Canada, the U.S., and other regions. Responsibilities include managing production orders in NetSuite, monitoring backlog and capacity, and communicating risks and

Qualifications

• Minimum 3 years of planning, operations, or supply chain experience in a manufacturing setting.
• Strong interpersonal skills to coordinate with production and other teams.
• Proficient in ERP/MRP systems for material allocation and order tracking.
• Excellent Excel skills and data modeling.
• Professional English communication with cross-border stakeholders.

Responsibilities

• Develop and maintain daily, weekly, and medium-term production plans based on demand, inventory, capacity, and priorities.
• Coordinate production priorities with the Production team and adjust schedules to meet delivery requirements.
• Manage production orders and planning data in NetSuite, ensuring accurate dates, quantities and priorities.
• Analyze material availability and coordinate with Procurement/Warehouse to prevent shortages.
• Plan material movements between warehouse and production locations for efficiency.
• Monitor backlog, capacity, lead times, and resource requirements to identify constraints.

Skills

ERP/MRP software

Excel skills

Lean manufacturing

Cross-functional collaboration

English proficiency

Tools

NetSuite

SAP

Oracle

Job description

Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements.

Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales andmarketing programs, technical support, and CEU training to the industry’s top partners.

Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. Aphilanthropic endeavor that truly embodies our corporate mission.

Summary:

The Production Planner is responsible for developing and maintaining production plans that align customer demand, inventory availability, material requirements, and production capacity. Working cross-functionally with Production, Procurement, Warehouse, Engineering, Sales, Logistics, and Quality, this role manages production priorities, monitors backlog and capacity, and proactively identifies and communicates material shortages, delays, and other risks that may impact customer commitments. The position also maintains accurate production planning data in NetSuite, supports inventory and material flow, and contributes to continuous improvement initiatives to optimize production efficiency and operational performance.

Language Requirement: Professional proficiency in English is required, as the position involves regular communication with teams and stakeholders located outside of Quebec, including across Canada, the United States, and other regions.

Pay: $70,000 to $80,000 CAD annually, depending on experience.

Primary Responsibilities:

• Develop and maintain daily, weekly, and medium-term production plans based on customer demand, sales forecasts, inventory availability, production capacity, and business priorities.
• Coordinate production priorities with the Production team, monitor progress against the plan, and adjust schedules as needed to support customer delivery requirements.
• Manage and maintain production orders and planning information in the ERP system (NetSuite), ensuring production dates, quantities, priorities, and relevant planning data remain accurate.
• Analyze material requirements and availability to support the production plan, identify potential shortages, and coordinate with Procurement, Warehouse, and Inventory Control to ensure materials are available when required.
• Coordinate the movement and availability of materials between warehouse and production locations to support efficient and uninterrupted production.
• Monitor production backlog, capacity, lead times, and workload to identify potential constraints and provide visibility on production and resource requirements.
• Work closely with Production, Procurement, Engineering, Sales, Logistics, Quality, and Warehouse teams to resolve planning issues, support order readiness, and maintain alignment on priorities.
• Support inventory planning by reviewing material and finished goods requirements and helping maintain appropriate inventory levels and planning parameters.
• Collaborate with Engineering and Production to support new product introductions, product changes, BOM updates, and the transition of new products into regular production.
• Monitor production and planning performance, identify risks or variances, and prepare regular reports and dashboards to provide visibility into production readiness, material status, backlog, and delivery risks.
• Proactively communicate potential material shortages, production delays, capacity constraints, or other risks that may affect the production schedule or customer commitments.
• Participate in continuous improvement initiatives focused on production planning, material flow, inventory accuracy, ERP processes, and overall operational efficiency.
• Follow company health and safety requirements and perform other related duties as required.
• Other duties as assigned.

Qualifications:

• A minimum of 3 years of experience in planning, operations, or supply chain particularly in a manufacturing environment that requires coordination between office and shop floor personnel.
• Strong interpersonal skills with the ability to request priority focus from production leads while maintaining professional relationships with stakeholders.
• Competency with ERP/MRP software (e.g., NetSuite, SAP, or Oracle) for material allocation and order tracking.
• Strong Excel skills and data modeling
• Familiarity with lean manufacturing principles and demand-driven planning

Knowledge Skills, and Abilities:

• Strong written communication and verbal skills
• Ability to analyze a delay and determine the quickest path to resolution.
• Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self
• Computer literacy required; including proficiency with Microsoft applications (i.e. Excel, Word, PPT, etc.)
• Strong attention to detail
• Positive attitude, self-motivated and eager to succeed

Physical Requirements:

Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.

• Required to sit,talk,or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl
• Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard
• Manual dexteritysuitable for use of utilizing a computer
• Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting
• Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation
• Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation
• Light to moderate lifting

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be comfortable working in a production environment to include moderate noise levels
• The working area is primarily in an open office setting with reasonable lighting and controlled temperatures.

As thinkers and creators, we look at the world with an open mind, engaging with the possibilities and broadening our perspective in an inclusive way.

Disclaimer:

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.

French for Job posting:

Qualifications

Avis:

Qualifications

Experience

Required

3 years:

3 years:

A minimum of 3 years of experience in planning, operations, or supply chain particularly in a manufacturing environment that requires coordination between office and shop floor personnel.