Bilingual Personal Insurance Advisor - Flexible Work

BrokerLink; Petit-Rocher; Sur place; CAD 45 000 - 55 000; Plein temps

Résumé du poste

BrokerLink in Petit-Rocher, NB is hiring a Bilingual Personal Insurance Advisor to join our growing team on a permanent full-time basis. You will service client needs, advise on insurance matters, handle renewals, and issue certificates while collaborating with underwriters and adjusters. Fluency in English and French is required.

We offer an inclusive workplace, competitive salary in the listed range, and opportunities for growth, with an emphasis on customer service excellence and team success.

Qualifications

• Must be able to speak both English and French fluently.
• Minimum 1-year Personal Insurance experience preferred.
• Exposure to Epic is an asset.
• Strong customer focus.
• Demonstrated ability to handle multiple priorities successfully.
• Strong analytical and organizational skills.
• Excellent verbal and written communication skills.

Responsabilités

• Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals
• Sell new policies/write new business to existing or new clients, retain existing book of business
• Quote new business through outbound call initiatives, introductory letters and receive walk-in clients
• Contact Underwriters and Adjusters to discuss guidelines and policy
• Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
• Keep current on underwriting rules and workflow processes
• Actively participate in training initiatives
• Participate in community marketing initiatives
• Process Account Receivable activities
• Provide guidance and assistance as requested

Connaissances

Bilingual EN/FR

Personal Insurance experience

Customer service

Outils

Epic

Description du poste

BrokerLink in Petit-Rocher, NB is hiring a Bilingual Personal Insurance Advisor to join our growing team on a permanent full-time basis. You will service client needs, advise on insurance matters, handle renewals, and issue certificates while collaborating with underwriters and adjusters. Fluency in English and French is required.

We offer an inclusive workplace, competitive salary in the listed range, and opportunities for growth, with an emphasis on customer service excellence and team success.