Bilingual Payroll Clerk

Compass Group Canada; London; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Great Place to Work

Health Benefits

Career Development

Diversity & Inclusion

Job summary

Compass Group Canada is seeking a Payroll Clerk to join our team in Canada. The role involves payroll administration, processing of employee transactions, ROEs, and compliance with federal and provincial regulations.

Bilingualism in French and English is required, and familiarity with UKG and Excel is essential. We offer competitive compensation with potential benefits, RRSP contributions, and discretionary bonus programs where applicable.

Qualifications

• Minimum two years of payroll experience in a computerized environment.
• Completion of Level 1 Payroll Compliance Practitioner or equivalent certification.
• Strong knowledge of EI, ROE and CRA regulations; payroll legislation experience.
• Proficient with UKG and HRIS; advanced Excel skills required.

Responsibilities

• Payroll administration and processing of employee transactions.
• Prepare ROEs and manage retroactive pay adjustments and vacation payouts.
• Ensure data accuracy in payroll systems and respond to inquiries.
• Support field operations and various departments with payroll needs.
• Maintain confidential payroll records and ensure regulatory compliance.

Skills

Bilingual (FR/EN)

Numerical skills

Analytical skills

Communication skills

Customer service

Education

National Payroll Institute Level 1 Payroll Compliance Practitioner Program

Payroll certification or equivalent

Tools

UKG

HRIS systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The salary range for this position is $45,000 to $55,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Now, If You Were To Come On Board As Our Payroll Clerk, We’d Ask You To Do The Following For Us

• Payroll Administration
• Process payroll-related employee transactions including:
• Salary and labour transfers
• Wage and rate increases
• Layoffs and terminations
• Process new hires in UKG.
• Prepare and submit Records of Employment (ROEs).
• Calculate and process retroactive pay adjustments, vacation payouts, and other payroll-related payments.
• Maintain and update employee payroll information within payroll systems to ensure accuracy and data integrity.
• Review and respond to payroll inquiries from employees and internal stakeholders in a timely and professional manner.
• Provide payroll support to field operations and various corporate departments.
• Compliance & Reporting
• Ensure compliance with federal and provincial payroll legislation, regulations, and company policies.
• Complete Employment Insurance (EI) audits, Canada Revenue Agency (CRA) requests, legal requests, and other payroll compliance requirements.
• Conduct payroll-related research and prepare reports as needed.
• Assist with payroll reconciliations and audits to support accuracy and compliance.
• Administrative Support
• Prepare and distribute payroll correspondence, reports, emails, and other documentation.
• Maintain confidential payroll files and records in accordance with company policies and privacy requirements.
• Answer and direct telephone calls related to payroll matters.
• Manage incoming and outgoing mail, including electronic communications.
• Perform general administrative duties to support Payroll operations.

Role

Think you have what it takes to be our Payroll Clerk? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Bilingualism in French and English is required. (Will only include for the bilingual role)
• Successful completion of Level 1 of the National Payroll Institute (formerly CPA) Payroll Compliance Practitioner Program or equivalent payroll certification.
• Minimum two (2) years of experience in a computerized payroll environment, or an equivalent combination of education and experience.
• Experience processing payroll in a high-volume environment is considered an asset.
• Strong understanding of payroll legislation, Employment Insurance (EI), Record of Employment (ROE) requirements, and CRA regulations.
• Proficiency with payroll software and HRIS systems.
• Advanced knowledge of Microsoft Excel and strong working knowledge of Microsoft Word and Outlook.
• Strong numerical and analytical skills with the ability to calculate rates, percentages, retroactive adjustments, and payroll reconciliations.
• Excellent verbal and written communication skills.
• Strong customer service orientation and ability to handle sensitive or confidential information with discretion.
• Ability to communicate effectively with employees, managers, and external agencies.

L’échelle salariale pour ce poste se situe entre 45 000 $ et 55 000 $. La rémunération finale sera établie en fonction des compétences, de l’expérience, des qualifications et de l’équité interne. En plus du salaire de base, les membres du personnel admissibles pourraient avoir droit à d’autres composantes de la rémunération globale, notamment des avantages sociaux collectifs, des cotisations de l’employeur à un régime enregistré d’épargne-retraite (REER) ainsi que des programmes discrétionnaires de primes ou d’incitatifs, selon le poste. Nous nous engageons à offrir une rémunération concurrentielle et à respecter toutes les lois applicables en matière de transparence salariale. De plus amples renseignements sur notre programme de rémunération globale seront fournis par l’équipe Acquisition de talents au cours du processus de recrutement. Une expérience de travail au Canada n’est pas requise pour ce poste. Veuillez noter que des outils fondés sur l’intelligence artificielle pourraient être utilisés à certaines étapes du processus de recrutement et de présélection des candidatures.

Si Vous Souhaitez Vous Joindre à Notre Équipe à Titre De Commis(e) Du Service De La Paie, Nous Vous Confierions Les Responsabilités Suivantes

• administration de la paie :
• traiter les opérations liées à la paie des employé(e)s, notamment :
• les transferts de salaire et de main-d’œuvre,
• les augmentations de salaire et de taux de rémunération,
• les mises à pied et les cessations d’emploi;
• traiter les nouvelles embauches dans UKG;
• préparer et soumettre les relevés d’emploi (RE);
• calculer et traiter les rajustements de salaire rétroactifs, les indemnités de vacances et les autres paiements liés à la paie;
• tenir à jour les renseignements sur la paie des employé(e)s dans les systèmes de paie afin d’en assurer l’exactitude et l’intégrité;
• répondre rapidement et de manière professionnelle aux demandes de renseignements relatifs à la paie provenant des employé(e)s et des parties prenantes internes;
• fournir un soutien en matière de paie aux équipes des opérations sur le terrain et à divers services de l’entreprise;
• conformité et rapports :
• veiller au respect des lois et règlements fédéraux et provinciaux en matière de paie ainsi que des politiques de l’entreprise;
• traiter les audits liés à l’assurance-emploi (AE), les demandes de l’Agence du revenu du Canada (ARC) et les demandes d’ordre juridique, et répondre à toute autre exigence de conformité en matière de paie;
• effectuer des recherches liées à la paie et préparer des rapports au besoin;
• participer aux rapprochements et aux audits de la paie afin d’assurer l’exactitude des données et la conformité;
• soutien administratif :
• préparer et distribuer la correspondance, les rapports, les courriels et les autres documents liés à la paie;
• tenir à jour les dossiers et registres confidentiels liés à la paie conformément aux politiques de l’entreprise et aux exigences en matière de protection de la vie privée;
• répondre aux appels téléphoniques liés à la paie et les acheminer au besoin;
• gérer le courrier entrant et sortant, y compris les communications électroniques;
• effectuer diverses tâches administratives générales afin de soutenir les opérations de la paie.

Vous Croyez Avoir Tout Ce Qu’il Faut Pour Joindre L’équipe En Tant Que Commis(e) Du Service De La Paie? Nous Nous Engageons à Recruter La Meilleure Personne Pour Le Poste. Voici Les Éléments Qui Nous Indiqueront Que Vous Réussirez Bien Dans Ce Poste

• Bilinguisme (français et anglais) requis
• Niveau 1 du programme « Professionnel en conformité de la paie » de l’Institut national de la paie (anciennement CPA) ou certification équivalente en traitement de la paie.
• Au moins deux (2) ans d’expérience dans un environnement de paie informatisé, ou une combinaison équivalente de formation et d’expérience.
• Expérience du traitement de la paie dans un environnement à volume élevé, un atout.
• Excellente connaissance de la législation en matière de paie, de l’assurance-emploi (AE), des exigences relatives aux relevés d’emploi (RE) et des règlements de l’ARC.
• Maîtrise des logiciels de paie et des logiciels de gestion des ressources humaines.
• Connaissance approfondie de Microsoft Excel et bonne maîtrise de Microsoft Word et Outlook.
• Solides aptitudes en calcul et en analyse, notamment la capacité de calculer des taux, des pourcentages et des rajustements rétroactifs, et d’effectuer des rapprochements de paie.
• Excellentes aptitudes en communication orale et écrite.
• Sens aigu du service à la clientèle et capacité de traiter des renseignements sensibles ou confidentiels avec discrétion.
• Capacité à communiquer efficacement avec les employé(e)s, les gestionnaires et les organismes externes.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

We are as diverse as our guests

We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.