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Bilingual Patient Reimbursement Specialist
BioScript Solutions
Oakville
On-site
CAD 46,000 - 58,000
Full time
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Job summary
BioScript Solutions is looking for a Bilingual Patient Reimbursement Specialist dedicated to providing exceptional support to patients seeking prescription coverage. This role involves managing cases, collaborating with healthcare professionals, and navigating reimbursement processes. The ideal candidate is bilingual in English and French, possesses prior experience in a similar role, and is eager to work within a dynamic team focused on patient care.
Benefits
Qualifications
- Bilingualism is a requirement.
- Prior experience in a reimbursement role is a strong asset.
- 2 years’ experience in customer/client service is necessary.
Responsibilities
- Manage patient cases and reimbursement processes.
- Coordinate with healthcare professionals and insurance companies.
- Obtain prescription drug coverage for patients.
Skills
Education
Tools
Job description
Join to apply for the Bilingual Patient Reimbursement Specialist role at BioScript Solutions
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Join to apply for the Bilingual Patient Reimbursement Specialist role at BioScript Solutions
Empowering lives, healing hearts, embracing future
Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Bilingual Patient Reimbursement Specialist to join our Patient Support Programs at BioScript Solutions, where we put our patients first! We are looking for an engaged individual to take on the role of Bilingual Patient Reimbursement Specialist. This role is responsible for undertaking the management of specific projects or cases that are assigned to them in regards to patient reimbursement and coordination for the NavieGo branch of the organization. In collaboration with the dispensing BioScript Pharmacy pharmacist, the Bilingual Patient Reimbursement Specialist is responsible for overall management of their patient cases and act as a one point of contact to their assigned health care providers.
- Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
- Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
- Our People Say It Best: https://www.youtube.com/watch?v=gySeQnPY7Tg
- Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
- What & Where: Toronto, Montreal or Moncton & Full-Time
Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Bilingual Patient Reimbursement Specialist to join our Patient Support Programs at BioScript Solutions, where we put our patients first! We are looking for an engaged individual to take on the role of Bilingual Patient Reimbursement Specialist. This role is responsible for undertaking the management of specific projects or cases that are assigned to them in regards to patient reimbursement and coordination for the NavieGo branch of the organization. In collaboration with the dispensing BioScript Pharmacy pharmacist, the Bilingual Patient Reimbursement Specialist is responsible for overall management of their patient cases and act as a one point of contact to their assigned health care providers.
- Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
- Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
- Our People Say It Best: https://www.youtube.com/watch?v=gySeQnPY7Tg
- Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
- What & Where: Toronto, Montreal or Moncton & Full-Time
- Closing Date: June 30, 2025
At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?
Your Mission
- Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
- Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions;
- Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
- Foster and build relationships with key clinics;
- Coordinate with pharmacy processes required once funding has been obtained;
- Acquire in depth knowledge of public / private and federal funding mechanisms.
- Bilingualism - English/French - is a requirement;
- Prior experience in a reimbursement role is a strong asset;
- Experience in the healthcare, pharmaceutical, or insurance industry is an asset;
- Minimum of 2 years’ experience in customer/client service experience;
- Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel);
- Professional/courteous/efficient telephone manner;
- Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines;
- Strong communication and interpersonal skills;
- Ability to work independently and in a team environment;
- Attention to detail;
- Ability to resolve issues effectively and efficiently;
- An out-of-box thinking approach;
- Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST.
We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.
We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at recruitment@bioscript.ca.
Ready to make your mark? If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you!
Take a look firsthand at what we do here! - https://www.youtube.com/watch?v=Prd_s5vXynQ
#INDA
- Seniority levelEntry level
- Employment typeFull-time
- Job functionFinance and Sales
- IndustriesHospitals and Health Care
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