Bilingual Patient Reimbursement Specialist (Oakville)

BioScript Solutions group; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

BioScript Solutions is seeking a Bilingual Patient Reimbursement Specialist to oversee patient reimbursement and coordination efforts. This role involves managing cases, collaborating with healthcare professionals, and requires fluency in both English and French. Join a growing company dedicated to patient care and enjoy competitive salary and benefits.

Benefits

Competitive salary

Incentive program

Comprehensive benefits package

Growth opportunities

Vibrant culture

Qualifications

• Minimum of 2 years’ experience in client service.
• Prior experience in a reimbursement role is a strong asset.
• Professional telephone manner.

Responsibilities

• Manage prescription drug coverage for patients.
• Coordinate cases with insurance and healthcare professionals.
• Submit documentation and paperwork for funding.

Skills

Bilingualism - English/French

Customer service

Interpersonal skills

Time management

Problem-solving

Tools

Microsoft applications

Google applications

Job description

Bilingual Patient Reimbursement Specialist

Job Category: Operations

Requisition Number: BILIN004212

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• Posted : May 30, 2025
• Full-Time

Locations

Showing 1 location

BioScript Solutions Ontario Office
Oakville, ON L6H 1A7, CAN

BioScript Solutions Ontario Office
Oakville, ON L6H 1A7, CAN

Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Bilingual Patient Reimbursement Specialist to join our Patient Support Programs at BioScript Solutions, where we put our patients first! We are looking for an engaged individual to take on the role of Bilingual Patient Reimbursement Specialist. This role is responsible for undertaking the management of specific projects or cases that are assigned to them in regards to patient reimbursement and coordination for the NavieGo branch of the organization. In collaboration with the dispensing BioScript Pharmacy pharmacist, the Bilingual Patient Reimbursement Specialist is responsible for overall management of their patient cases and act as a one point of contact to their assigned health care providers.

• Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
• Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
  • Our People Say It Best: https://www.youtube.com/watch?v=gySeQnPY7Tg
• Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
• What & Where: Toronto, Montreal or Moncton & Full-Time

Why BioScript Solutions?

At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?

Your Mission

• Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
• Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions;
• Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
• Foster and build relationships with key clinics;
• Coordinate with pharmacy processes required once funding has been obtained;
• Acquire in depth knowledge of public / private and federal funding mechanisms.

What you bring to the table

• Bilingualism - English/French - is a requirement;
• Prior experience in a reimbursement role is a strong asset;
• Experience in the healthcare, pharmaceutical, or insurance industry is an asset;
• Minimum of 2 years’ experience in customer/client service experience;
• Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel);
• Professional/courteous/efficient telephone manner;
• Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines;
• Strong communication and interpersonal skills;
• Ability to work independently and in a team environment;
• Ability to resolve issues effectively and efficiently;
• An out-of-box thinking approach;
• Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST.

Compensation: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location.

We're proud to be an equal opportunity employer.As a people-centric organization, we’re committed to fostering awelcomingculture free of discrimination, andtoproviding ahealthy andsafework environmentwhereall team memberscanthrive as individuals.Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at [e-mail].

Ready to make your mark? If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you!