Bilingual Operations Officer

Kelly Services; Toronto; Hybrid; CAD 34,000 - 49,000; Full time

Benefits offered by this job

Extended healthcare

Dental

Life insurance

Emergency travel assistance

Holiday and vacation pay

Job summary

Kelly Services in Toronto, ON is seeking a Bilingual Operations Officer II — Commercial Banking for a fixed-term contract. The role focuses on annual credit reviews, financial statement analysis, and borrower risk assessments in a bilingual, non-customer-facing capacity.

You will work with experienced team members to ensure accuracy, regulatory compliance, and efficient data handling, with a hybrid schedule and potential extension or conversion based on performance.

Qualifications

• Bilingual English and French with strong reading and writing skills.
• Post-secondary degree in Commerce, Business Administration, or related field, or equivalent credit experience.
• At least one year of relevant experience.
• Ability to read and understand financial statements.
• Experience with Microsoft Office.
• Strong attention to detail, organization, and data-entry accuracy.
• Ability to manage a high volume of work and to work both independently and collaboratively.

Responsibilities

• Review borrower information and financial statements to support annual commercial credit reviews.
• Assess borrower and facility risk ratings in line with bank policies and procedures.
• Enter and validate borrower data with a strong focus on accuracy and regulatory requirements.
• Work with internal Account Managers to gather information needed to complete reviews.
• Use sound judgment when reviewing credit renewals, deal structure changes, and policy waiver recommendations.
• Manage multiple files, meet service-level agreements and daily productivity targets, and contribute to a positive, inclusive team environment.

Skills

Bilingual English & French

Detail‑oriented

Data entry accuracy

Education

Post-secondary degree in Commerce/Business Administration

Tools

Microsoft Office

Job description

Bilingual Operations Officer II — Commercial Banking

Build your commercial banking expertise—and grow your credit operations skills.

Looking for a role where accuracy, analysis, and attention to detail can help shape real lending decisions? Join a collaborative Commercial Credit Centre team supporting commercial banking clients across Canada. In this bilingual, non-customer-facing role, you’ll work with annual credit reviews and gain hands‑on exposure to financial statements, lending policies, and borrower risk assessments across a range of industries.

Position details

• Contract: January 18, 2027 – July 17, 2027

• Schedule: Monday to Friday, 8:30 a.m. – 5:00 p.m.

• Location: Toronto, ON (M5K 1A2)

• Work arrangement: Hybrid, with 4 days onsite and 1 work‑from‑home day on a fixed schedule

• Training: First 2 weeks onsite, 5 days per week

• Pay: Up to $30.00/hour, plus 4% vacation pay

Why this opportunity stands out

• Build in-demand banking skills: Gain practical experience with commercial credit reviews, financial analysis, borrower and facility risk ratings, and lending procedures.

• Learn across industries: Review commercial borrowers from a broad range of sectors and develop your understanding of how businesses are assessed.

• Work with experienced partners: Collaborate with Account Managers and a supportive team of 10–15 colleagues.

• Potential to continue growing: The contract may be extended, and conversion to a permanent role is possible, depending on business needs and performance.

What you’ll do

• Review borrower information and financial statements to support annual commercial credit reviews.

• Assess borrower and facility risk ratings in line with bank policies and procedures.

• Enter and validate borrower data with a strong focus on accuracy and regulatory requirements.

• Work with internal Account Managers to gather information needed to complete reviews.

• Use sound judgment when reviewing credit renewals, deal structure changes, and policy waiver recommendations.

• Manage multiple files, meet service‑level agreements and daily productivity targets, and contribute to a positive, inclusive team environment.

What you bring

• Fluency in English and French , including strong reading and writing skills.

• A post‑secondary degree in Commerce, Business Administration, or a related field—or equivalent credit experience.

• At least one year of relevant experience.

• The ability to read and understand financial statements.

• Experience with Microsoft Office.

• Strong attention to detail, organization, and data‑entry accuracy.

• The ability to manage a high volume of work, think critically, and work both independently and collaboratively.

A background in finance, accounting, or banking is an asset.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work‑related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law.

Get a complete career fit with Kelly .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Kelly may use AI‑powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .