Bilingual Medical Underwriting Coordinator

Medavie; Canada; On-site; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Paid corporate training

Work-life balance benefits

Job summary

Medavie in Canada’s New Brunswick is seeking a Medical Underwriting Coordinator to support our group medical underwriters and manage underwriting requests with accuracy.

You will interact with clients, physicians and internal teams, handling invoicing and information systems while using multiple software tools. A post-secondary diploma and bilingual English/French are required for success.

Qualifications

• Post-secondary diploma or degree in administration, customer service or related field.
• Fluent bilingual communication in English and French.
• Ability to multitask and adapt to changing priorities.
• Experience in administration or insurance is a bonus.

Responsibilities

• Support group medical underwriters and analyze underwriting requests.
• Prepare documentation and administer invoicing and information systems.
• Communicate with customers, physicians and internal teams by phone or email.
• Navigate multiple software applications while delivering accurate results.

Skills

Bilingual English/French

Communication skills

Multitasking

Adaptability

Education

Post-secondary diploma or degree

Job description

Position Type

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential.

What’s in it for you?

What makes us a different kind of employer? We WANT you to have work-life balance, it’s in our DNA. No overnight shifts, no weekends, paid time off to take care of yourself or the ones you love and because we’re in the health business, paid benefits and perks to keep you at your very best.

We’re looking for a Medical Underwriting Coordinator. This is a great role for someone who thrives in a fast-paced environment where accuracy and attention to detail are second nature. Aren’t quite sure what a medical underwriting technician is? It’s an insurance “thing”; it is a great role to learn about our industry. It can be a great long‑term career or a stepping‑stone into underwriting or insurance administration. Our award-winning culture, leaders who really care, unmatched training and support are all dedicated to ensuring you are set up for success.

Common goals and collaboration, that’s what our team is all about, we offer:

• A diverse team of colleagues with multiple fields of expertise
• Comprehensive health and dental plan that is 100% employer paid effective on your first day
• We pay you to become awesome – we offer comprehensive paid corporate training
• Opportunities for career development and advancement
• Emphasis on work life balance, providing wellness benefits, health resources and fitness center discounts
• A great work environment from your co-workers to an award‑winning culture focused on improving the health of Canadians

Your Everyday With Us

• Reporting to the Team Leader you would be providing support for our group medical underwriters. You will have the opportunity to analyze and manage medical underwriting requests, prepare documentation, administer our operational practices including invoicing, manage our information systems and communicate with our customers.
• You will have the opportunity to interact on the phone with clients, physicians and other departments, use various technologies and demonstrate your exceptional administration skills.

What You Need To Succeed

• You have earned a post‑secondary diploma or degree and/or relevant working experience in administration, customer service or other relevant experience.
• You are a good communicator – through email, letter and phone, you are clear and concise.
• Whatever it takes attitude, you like a new challenge every day.
• You thrive in an environment of change.
• You can multitask and navigate between multiple software applications simultaneously.
• A medical or insurance background would be a bonus.
• Bilingualism (English and French) is required to perform the duties of the role, which include daily collaboration with teams and partners in Canada who operate in both languages.

#CBM1

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

Pay Range

40 254 - 45 285 CAD

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [e-mail].