Bilingual Manager, Securitization Operations

Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL); Toronto; Hybrid; CAD 104,000 - 130,000; Full time

Benefits offered by this job

Annual vacation

Performance incentives

Defined benefit pension

Group insurance

Training & mentorship

Job summary

Canada Mortgage and Housing Corporation (CMHC) is seeking a Manager, Securitization Operations to lead the operational execution and governance of the NHA MBS program, including pool creation, validation readiness, and guarantee processes.

You will manage risk governance, incident resolution, and continuous improvement while guiding a team to deliver results in a fast-paced environment. The role is hybrid with in-office presence at CMHC locations in Toronto, Montreal and Ottawa.

Qualifications

• Undergraduate degree in business, finance, economics or related field.
• Seven+ years of relevant experience with supervisory or leadership experience.
• Strong knowledge of financial systems, mortgage securitization and NHA MBS.
• Solid understanding of regulatory requirements (e.g., OSFI).
• Experience in process improvements and governance practices.

Responsibilities

• Lead day-to-day securitization operational activities, ensuring pooling and validation readiness.
• Monitor performance and ensure compliance with processes, standards and regulatory requirements.
• Resolve critical pooling errors and operational issues, escalating complex matters as needed.
• Identify and address risks in the MBS pooling process, including non-compliant pools and documentation.
• Maintain risk governance activities including incident management, reporting, audits and regulatory reviews.
• Lead the MBS business lead in Securitization POD, prioritizing maintenance and enhancements.
• Support system improvements and governance documentation while driving operational initiatives.
• Lead and develop a high-performing team with clear objectives and accountability.
• Promote an inclusive and bilingual workplace with strong employee engagement.

Skills

Analytical thinking

Reporting

Problem solving

Communication

Team leadership

Education

Undergraduate degree in business/finance/economics

Tools

Financial systems

Mortgage securitization

NHA MBS program

Regulatory knowledge (OSFI)

Job description

Job Requisition ID: 12496

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Toronto (ON); Montreal (QC); Ottawa (ON)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that’s committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We’re committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

Learn more about our commitment to diversity and inclusion

Benefits

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About The Role

Join our Securitization team, in the Manager, Securitization Operations position. In this role, you will lead the operational execution and governance of key activities supporting the NHA MBS (National Housing Act Mortgage-Backed Securities) Program, including pool creation, readiness for validation, guarantee processes and ongoing operational management. You will ensure effective risk and compliance governance at the operational level, including monitoring, reporting and resolution of loan errors as well as operational incidents, while supporting the Senior Manager on complex risk assessments and escalations. In this role, you will prioritize system enhancements and operational improvements while maintaining effective governance documentation and processes. You will also lead a team of professionals, aligning resources and activities to achieve business objectives, drive continuous improvement, and support a high-performing, engaged workforce.

What You’ll Do

• Lead and coordinate day-to-day securitization operational activities, ensuring effective execution of pooling and validation readiness processes.
• Monitor operational performance, identify opportunities for improvement, and ensure compliance with established processes, service standards, and regulatory requirements.
• Resolve critical pooling errors and operational issues, escalating complex matters as required.
• Identify, assess, and address risks related to MBS pooling process, including risks related to non-compliant pools, loans, and documentation.
• Maintain and support risk governance activities, including incident management, reporting, audits, regulatory reviews, and adherence to policies and risk frameworks.
• Act as an MBS (Mortgage-Backed security) business lead in Securitization POD, prioritizing system maintenance, incident resolution, and business-driven enhancements.
• Support the delivery of system improvements and operational initiatives while maintaining governance documentation, procedures, controls, and continuity protocols.
• Lead, develop, and engage a high-performing team by setting objectives, managing resources, fostering accountability, and building organizational capability.
• Support operational excellence through strong team performance, employee engagement, effective stewardship of resources, and the promotion of an inclusive and bilingual workplace.

What You Should Have

• An undergraduate degree in business, finance, economics or a related field.
• A minimum seven years of relevant experience, including some supervisory or team leadership experience. An equivalent combination or education and experience will be considered.
• An excellent knowledge of financial systems, mortgage securitization and NHA MBS program (National Housing Act Mortgage-Backed Securities Program).
• A solid understanding of regulatory requirements (e.g., OSFI).
• A strong knowledge of operational processes, risk management, compliance, and governance practices.
• An experience supporting process improvements, operational excellence, and business systems initiatives.
• Proven analytical, reporting, and problem-solving skills, with the ability to identify issues and drive effective solutions.
• Excellent communication and stakeholder management skills, with the ability to manage competing priorities and deliver results in a fast-paced, deadline-driven environment.

It Would Be Great If You Also Had

• Experience working within an AGILE / POD delivery model.
• Certifications (e.g., CFA, FRM, project management).

Posting closing date

Note, the competition will remain active until filled.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don't worry – we're always posting new positions, so don't hesitate to give it another shot. We're excited to see what you bring to the table this time around!