Bilingual Logistics Coordinator - Fasftrate Group (Montreal)

Challenger Motor Freight Inc; Montreal; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading logistics company is seeking a Bilingual Logistics Coordinator to oversee supply chain operations. The successful candidate will negotiate freight rates, source carriers, and enhance customer experiences through effective collaboration. This role requires attention to detail and the ability to work in a dynamic team environment.

Qualifications

• Bilingual in English and French is preferred.
• Experience in logistics or supply chain management.
• Ability to work in a fast-paced environment.

Responsibilities

• Negotiate freight rates and source carriers.
• Respond to customer requests and assist after hours.
• Collaborate with team members for customer solutions.

Skills

Negotiation

Customer Service

Attention to Detail

Collaboration

Market Research

Tools

Greenscreens

TM system

Job description

Bilingual Logistics Coordinator

Overseeing and facilitating the supply chain operations of our company, you will coordinate personnel and processes to achieve the effective distribution of goods. The goal is to ensure smooth operations across various channels, aiming for maximum efficiency. This role involves collaboration within a team environment, with responsibilities focused on enhancing customer and carrier experiences.

Primary Responsibilities of Logistics Coordinator:

• Negotiate freight rates with carriers for domestic and cross-border TL and LTL shipments.
• Source and evaluate carriers.
• Respond promptly to spot quotes and customer requests.
• Be available after hours to assist with resolving issues.
• Develop and maintain relationships with carriers and customers.
• Utilize Greenscreens for carrier bids, customer quotes, and lane research.
• Ensure carriers are qualified in RMIS.
• Perform tasks with urgency and attention to detail.
• Collaborate with team members to provide customer solutions.
• Organize the Spot email inbox for visibility and efficiency.
• Transition spot quote customers into dedicated accounts.
• Strive to improve win percentage daily.
• Follow up with customers for additional lanes and opportunities.
• Identify and address areas of weakness.
• Work with leadership and business development to develop cost strategies and proposals.
• Create and present customer proposals.
• Maintain professional communication with managers during RFQ processes.
• Research market trends and competitor pricing.
• Maintain and improve pricing processes and costs.
• Manage Greenscreens for rates and quotes.
• Work towards margin improvements through various methods.
• Identify and improve weak areas via carrier procurement.
• Communicate market insights within specified timeframes.
• Upload carrier and customer rates into the TM system.