Bilingual Logistics Coordinator
Overseeing and facilitating the supply chain operations of our company, you will coordinate personnel and processes to achieve the effective distribution of goods. The goal is to ensure the smooth operation of various channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience, with duties listed below.
Primary Responsibilities of Logistics Coordinator
- Negotiate freight rates with carriers for domestic and cross-border TL and LTL
- Source carriers
- Respond to spot quotes and customer requests within expected timelines
- Be available after hours to assist with resolving issues
- Grow and maintain existing and new carrier or customer relationships
- Utilize all aspects of Greenscreens: carrier bids, customer quotes, lane research
- Ensure carriers are qualified in RMIS
- Perform work with a sense of urgency and attention to detail
- Collaborate with co-workers to provide solutions to customers
- Organize the Spot email inbox to ensure all coworkers have visibility to the appropriate emails
- Transition spot quote customers into dedicated customers
- Improve on win percentage daily
- Follow up with customers for additional lanes
- Identify areas of weakness
- Work closely with leaders and business development departments to develop compliant cost/price strategies and proposals
- Create customer proposals
- Maintain professional communication with Manager throughout the RFQ process on cost strategies and to ensure best pricing is presented in each proposal
- Research and track competitor pricing and market trends
- Maintain and improve existing pricing processes and costs
- Perform all relevant aspects of Greenscreens including rates and customer quotes
- Responsible for margin improvement through various methods
- Identify areas of weakness and improve these through carrier procurement
- Communicate market insights to operating and sales groups within defined time frames
- Upload carrier rates and customer bill rates into the TM system
Additional Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Transportation, Logistics, Supply Chain and Storage