Bilingual Library Clerk - Reader Services & Circulation PT

City of Greater Sudbury; Greater Sudbury; On-site; CAD 40,000 - 47,000; Part time

Job summary

City of Greater Sudbury's Greater Sudbury Public Library is seeking a part-time bilingual library assistant. You will circulate materials, provide reader services, process registrations, and handle payments with daily revenue balancing.

The successful candidate will have a secondary education and related post-secondary training, 6–12 months library experience, strong English and French language skills, and proven organizational abilities. Evenings and weekends are required.

Qualifications

• Successful completion of Secondary School (Grade XII) Education plus completion of some additional training or post-secondary education in a related discipline (e.g. arts, science, computers).
• Over six (6) up to and including twelve (12) months of library experience.
• Knowledge of library services and operations.
• Ability to demonstrate interpersonal skills in dealing with the public in a courteous and effective manner.
• Ability to demonstrate organizational skills and attention to detailed work.
• Ability to demonstrate accurate keyboarding skills at a moderate rate of speed.
• Excellent use of English; verbally and in writing.
• French verbal skills and a good working knowledge of written French is required.

Responsibilities

• Provide library services including circulation of library materials, placing reserves and renewing library materials, checking shelves for materials using search lists, processing deliveries and exchanges, cataloguing on the fly, sorting and shelving materials and reading and dressing shelves.
• Provide reader service.
• Receive and process registrations, fees and library facility bookings.
• Receive revenue and issue receipts as required (e.g. library program fees, transit passes, dog tags).
• Balance revenue received with payment stubs, receipts and cash register totals daily; prepare daily bank deposit.
• Ensure security of revenue in cash register and safe at all times by closing each and testing same.
• Reconcile bus pass and ticket revenues and report same to Transit on a monthly basis.
• Resolve minor complaints from the general public within pre-set parameters.
• Record customer service requests/complaints in accordance with established protocols.
• Ensure security of premises.
• Enter monthly statistics as required.
• Perform typing, filing and miscellaneous clerical duties.
• Repair damaged books.
• Shelve library materials and read and dress shelves. May shift books (e.g. major move or reorganization).
• Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
• Perform other related duties as required.

Skills

Interpersonal skills

Organizational skills

Keyboarding skills

English proficiency

French proficiency

Customer service

Attention to detail

Education

Secondary School

Post-secondary training related discipline

Tools

Windows-based systems

Library automation systems

Word processing

Spreadsheet

Complaint handling software

Job description

City of Greater Sudbury's Greater Sudbury Public Library is seeking a part-time bilingual library assistant. You will circulate materials, provide reader services, process registrations, and handle payments with daily revenue balancing.

The successful candidate will have a secondary education and related post-secondary training, 6–12 months library experience, strong English and French language skills, and proven organizational abilities. Evenings and weekends are required.