Bilingual Language Services Specialist

Cultural Interpretation Services for Our Communities; Ottawa; On-site; CAD 52,000 - 72,000; Full time

Job summary

Cultural Interpretation Services for Our Communities (CISOC) is seeking a bilingual, organized Language Services Coordinator to join our team in Ottawa, Canada. You will support the coordination and administration of interpretation, translation, and language proficiency assessment services.

The role focuses on processing requests from inquiry to completion, assigning interpreters and translators based on their skills and experience, and maintaining accurate records to ensure timely service

Responsibilities

• Coordinate and process incoming interpretation requests from initial inquiry through completion.
• Review requests, assign appropriate interpreters, and respond to routine client inquiries.
• Manage translation requests from receipt through completion, including assigning projects to qualified translators based on their skills, training, and experience.
• Coordinate and process online language proficiency assessments.
• Maintain accurate records and ensure the efficient delivery of services.
• Communicate professionally with clients, interpreters, and translators.
• Exercise discretion when handling confidential client information and personal documents.

Job description

Cultural Interpretation Services for Our Communities (CISOC) is seeking a bilingual, organized Language Services Coordinator to join our team in Ottawa, Canada. You will support the coordination and administration of interpretation, translation, and language proficiency assessment services.

The role focuses on processing requests from inquiry to completion, assigning interpreters and translators based on their skills and experience, and maintaining accurate records to ensure timely service