BILINGUAL LANGUAGE SERVICES COORDINATOR

Cultural Interpretation Services for Our Communities; Ottawa; Sur place; CAD 52 000 - 72 000; Plein temps

Résumé du poste

Cultural Interpretation Services for Our Communities (CISOC) is seeking a bilingual, organized Language Services Coordinator to join our team in Ottawa, Canada. You will support the coordination and administration of interpretation, translation, and language proficiency assessment services.

The role focuses on processing requests from inquiry to completion, assigning interpreters and translators based on their skills and experience, and maintaining accurate records to ensure timely service

Responsabilités

• Coordinate and process incoming interpretation requests from initial inquiry through completion.
• Review requests, assign appropriate interpreters, and respond to routine client inquiries.
• Manage translation requests from receipt through completion, including assigning projects to qualified translators based on their skills, training, and experience.
• Coordinate and process online language proficiency assessments.
• Maintain accurate records and ensure the efficient delivery of services.
• Communicate professionally with clients, interpreters, and translators.
• Exercise discretion when handling confidential client information and personal documents.

Description du poste

CISOC is seeking a bilingual, organized, and detail-oriented individual to join our team as a Language Services Coordinator.

The successful candidate will assist with the coordination and administration of interpretation, translation, and language proficiency assessment services.

Key Responsibilities:

• Coordinate and process incoming interpretation requests from initial inquiry through completion.
• Review requests, assign appropriate interpreters, and respond to routine client inquiries.
• Manage translation requests from receipt through completion, including assigning projects to qualified translators based on their skills, training, and experience.
• Coordinate and process online language proficiency assessments.
• Maintain accurate records and ensure the efficient delivery of services.
• Communicate professionally with clients, interpreters, and translators.
• Exercise discretion when handling confidential client information and personal documents.