Bilingual Functional Lead, Pension Implementation (remote)

TELUS; Montreal (administrative region); Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

Remote work

Work-life balance

Job summary

TELUS Health in Canada seeks a seasoned functional lead for retirement benefits implementation to guide defined benefit pension plan administration. You will lead a team of business analysts and calculation verifiers, overseeing configuration of the benefit calculation engine and delivering client-centric solutions across North America.

Fluency in French and English, 7+ years in defined benefit plans, and strong project management are required.

Qualifications

• University degree in actuarial science, mathematics, project management, or any relevant field.
• 7+ years of experience in defined benefit pension plans.
• Experience with Canadian and/or American pension plans.
• Experience in retirement benefit calculation engine configuration.
• Fluency in French and English (oral and written).
• Proficiency in Excel; willingness to travel to Canada/USA.

Responsibilities

• Represent the benefit calculation implementation team to project management.
• Determine and manage the priorities of their implementation team.
• Plan deliverables considering the project scope.
• Identify risks and issues proactively.
• Be responsible for pension plan rules analysis documents.
• Provide technical support and supervise configuration of the engine.
• Position as calculation engine expert in implementations.
• Support data conversion and data collection with technical stakeholders.
• Collaborate with product development team and improve processes.

Skills

Pension administration

Defined benefit plans

Leadership

Project management

Stakeholder management

Excel

VBA

Azure DevOps

Education

Actuarial science / mathematics

University degree

Tools

Azure DevOps

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join the TELUS Health retirement benefits implementation team as a functional lead. In this role, you will be able to demonstrate your extensive expertise in defined benefit pension plan administration. Furthermore, you will act as a practice lead by effectively managing the deliverables of a team composed of business analysts and calculation verifiers. This role requires solid expertise in benefit calculation engine configuration and good adaptability in order to familiarize yourself with our solution quickly within our growing team.

What's in it for you

• Incomparable versatility in pension calculations and plan administration across Canadian and American markets
• Deep expertise in an innovative and specialized field that sets you apart in the pension industry
• Multiple implementation projects with leading clients across North America, expanding your portfolio and professional network
• Flexibility to work from anywhere in Canada while maintaining a healthy work-life balance
• Comprehensive benefits package
• A corporate culture centered on mutual aid, social impact, well-being, and diversity

Primary Responsibilities

• Represent the benefit calculation implementation team to project management
• Determine and manage the priorities of their implementation team
• Perform ongoing planning of deliverables considering the project scope
• Proactively identify potential risks and issues
• Be responsible for pension plan rules analysis documents
• Provide technical support and supervise the configuration of the benefit calculation engine
• Know the system configuration in order to position themselves as the calculation engine expert in our implementations
• Support specialized technical stakeholders for data conversion and data collections
• Work closely with the product development team
• Contribute to the continuous improvement of our implementation processes

What You Bring

Requirements

• University degree in actuarial science, mathematics, project management, or any other relevant field
• 7+ years of relevant experience in defined benefit pension plans
• Experience with Canadian and/or American pension plans
• Experience in retirement benefit calculation engine configuration
• Mastery of retirement benefit calculations
• Fluency in French and English (oral and written)
• Proficiency in Excel
• Ability to travel to Canada and the United States

Assets

• Knowledge of Azure DevOps or similar work management tools
• Knowledge of VBA programming
• Continuing education in actuarial science

Soft Skills

• Excellent organizational skills
• Strong problem-solving ability
• Attention to detail
• Ability to influence internal and external stakeholders
• Leadership and ability to maintain team engagement
• Ability to work in a team and independently
• Coaching and resource development skills
• Effective priority management
• Ability to make decisions involving a certain level of risk
• Ability to adapt your communication style to people with different levels of expertise
• Intermediate knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Being part of the team at TELUS Health is more than a job; it's a career-defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It's an opportunity to improve businesses and lives by building healthier, happier workplaces. And it's a chance to build genuine, long-term relationships along the way.

A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.

Talented people who care Coming to work each day is an opportunity. It's a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.

Work that matters Make a difference in the lives of our clients and their employees every day - by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.