Bilingual Events Registration & Marketing Coordinator - Maternity Leave Contract

EnsembleIQ; Toronto; Hybrid; CAD 45,000 - 55,000; Full time

Job summary

A digital marketing and events firm based in Toronto is seeking a Bilingual Event Registration & Marketing Coordinator. This hybrid role involves customer service for events, managing registration, and supporting marketing efforts in both English and French. Strong organizational skills and previous event experience are essential. Join a diverse team and contribute to exciting projects across Canada and the US.

Qualifications

• 1 to 3 years of marketing or events experience.
• Experience with event registration or events database platform.
• Basic digital marketing fundamentals including website administration.

Responsibilities

• Respond to customer inquiries for Canadian and US events.
• Partner with teams to develop key event assets.
• Manage the lifecycle of event registration and nominations.

Skills

Bilingual in English and French

Customer Orientation

Good Communication

Results-focused

Creative

Organized

Tools

Swoogo

Cvent

WordPress

Webflow

Job description

Overview

This is a hybrid/remote (one day in the office and four days remote) 14 month maternity leave contract role based in Toronto.

About the Role

Do you have previous event registration experience? Are you bilingual in English and French? Are you looking to build your digital marketing skillset? If so, this may be the perfect opportunity for you. We are searching for an articulate, creative, solution-driven individual to join our team as a Bilingual Event Registration & Marketing Coordinator.

Key Responsibilities

• Customer Service: Respond to and resolve all customer inquiries via phone and email for Canadian and select US events in English and French, providing timely and accurate information on registration, event details, nominations, and other concerns.
• Event Marketing: Partner with Brand, Marketing, and Events Teams to develop and maintain key event assets, including websites, registration flows, and attendee communications.
• Event Lifecycle: Become an expert in our event platform (Swoogo), managing the entire lifecycle of registration and nomination submissions from setup to reporting.
• Brand Marketing: Develop deep brand and event knowledge to support various team and departmental projects as needed.

• Bilingual in English and French
• 1 to 3 years of marketing or events experience
• Travel to 3 events per year (Vancouver, Montreal, US)
• Event registration, marketing, customer support or client service experience
• Ability to lift up to 20 lbs to support the Events and Marketing teams in event planning, setup, execution and teardown
• Knowledge of event registration or events database platform similar to Swoogo, Cvent, GlobalMeet or Hopin is an asset
• Experience with landing page building in tools such as WordPress or Webflow is an asset
• Basic digital marketing fundamentals are a plus including website administration and email marketing
• Soft Skills: Customer Orientation & Good Communication: You like to work with people. You listen to their needs and can successfully adapt/respond to different types of characters.
• Curious & Creative: You like to learn new things, delve into problems, and recommend & test solutions.
• Results-focused: Proactive and focused on continuous improvement.
• Process-driven & Organized: High attention to detail with the ability to manage multiple competing deadlines at a time. Excellent prioritization and organizational skills are required.
• Adaptable: Ability to work independently, collaboratively, and efficiently in a fast-paced matrixed environment.

Check out what it’s like to work at EnsembleIQ. The company is an equal opportunity employer committed to diversity and inclusion. We provide accommodations at all stages through recruitment and employment in accordance with Human Rights and accommodation legislation upon request.