Bilingual Customer Service Representative (French)

Uline; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

Uline, North America's leading distributor, is seeking a Bilingual Customer Service Representative. This role involves processing orders and inquiries, ensuring an exceptional experience for French-speaking customers. With significant growth potential and comprehensive benefits starting from day one, it's an exciting opportunity to join a vibrant team in a collaborative environment.

Benefits

Company-paid extended health coverage

RRSP with 6% employer match

Tuition Assistance Program

On-site café

First-class fitness center

Paid holidays and generous time off

Monthly employee-appreciation events

Opportunities for community involvement

Qualifications

• Prior customer service experience is a plus, but not required.
• Willingness to learn and provide exceptional service.

Responsibilities

• Process customer orders and inquiries using advanced technology.
• Communicate with customers via phone, email, and chat.
• Assist customers with navigating the website and online orders.

Skills

Bilingual communication

Customer service

Problem solving

Technical support

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Pay from $32 to $36 per hour with significant growth and earning potential!

3333 James Snow Parkway, Milton, ON L9T 8L1

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our French-speaking customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Better together! This position is on-site, and we are looking for people who share our passion.

Hours: Monday - Friday, 9:30 AM to 6 PM.

Position Responsibilities

Process customer orders and inquiries in a collaborative call center using world-class technology.

Communicate with customers over phone, email and chat.

Help customers navigate Uline's website and online ordering.

Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

High school diploma or equivalent. Bachelor's degree preferred.

Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

Company-paid extended health coverage and RRSP with 6% employer match that starts day one!

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

On-site café, outdoor patio and first-class fitness center.

Monthly employee-appreciation events.

Opportunities for community involvement.

Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

Uline is an Equal Opportunity Employer

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Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!

About the company

Uline is a privately held American company which offers shipping and other business supplies.

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