Bilingual Customer Care Associate – EN/FR (Vancouver)

Best Buy; Vancouver; On-site; CAD 40,000 - 42,000; Full time

Benefits offered by this job

Employee discount on tech

Complimentary coffee and tea

Office near transit

Casual dress code

On-site collaboration spaces

Training programs

Job summary

Best Buy Canada is seeking a bilingual Customer Care Associate (English/French) for a 3-month contract based in our Vancouver, BC office. You will help customers, resolve issues, and support the delivery team.

Ideal candidates have 1–2 years in customer service, strong communication, and basic computer skills. Join a collaborative team and enjoy employee discounts and a casual work environment.

Qualifications

• 1-2 years providing exceptional customer service.
• Excellent communication via email and phone.
• General computer literacy and comfort with basic software.

Responsibilities

• Provide world class customer service.
• Transact and book services and add‑ons for customer orders.
• Communicate with customers over phone and email while maintaining customer relationships.
• Partner with the Home Delivery team and gain insight on operations and logistics.
• Have a direct impact on brand image.

Skills

Strong communication

Customer service experience

Bilingual English/French

General computer literacy

Job description

Best Buy Canada is seeking a bilingual Customer Care Associate (English/French) for a 3-month contract based in our Vancouver, BC office. You will help customers, resolve issues, and support the delivery team.

Ideal candidates have 1–2 years in customer service, strong communication, and basic computer skills. Join a collaborative team and enjoy employee discounts and a casual work environment.