Bilingual Contract Manager

KPMG Canada; Kamloops; Remote; CAD 73,000 - 110,000; Full time

Job summary

A leading global consulting firm is seeking a Contract Manager to oversee engagement processes for external resources across Canada. The role involves advising hiring managers, managing contract revisions, and collaborating with various stakeholders. Applicants should possess a relevant degree, 5+ years of experience in contract management, and be bilingual in English and French. The position offers a salary between $73,000 and $109,500 along with a competitive Total Rewards program.

Benefits

Comprehensive Total Rewards program

Flexible work arrangements

Qualifications

• 5+ years’ experience dealing with contract labour in case management.
• Experience drafting third-party agreements.
• Exposure to immigration matters.

Responsibilities

• Advise hiring managers on engaging external resources.
• Manage complex contract revisions and risk assessments.
• Collaborate with internal and external stakeholders.

Skills

Contract management

Bilingual communication (English and French)

Stakeholder management

Attention to detail

Fast-paced environment adaptation

Continuous improvement

Education

College or University degree in a relevant field

Tools

MS Office, especially MS Excel

ServiceNow

Flextrack

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources, while balancing the commercial needs of the business with mitigating risk to the firm. This mandate is achieved by:

• Utilizing internal contingent workforce expert practitioners, who continuously expand their skills and remain up-to-date on market intelligence.
• Acting as trusted advisors, to education, challenge the status quo, and advise the business on creative approaches to find the right solutions.
• Delivering a customer-centric approach to the business and external resources by minimizing administration efforts, anticipating their needs, projecting a “how can I help you” attitude, and actively collaborating with Hiring Managers to deepen relationships.

Location: Anywhere in Canada will be considered, virtual work opportunity (1-2 days in office per month may be required for company meetings)

What You Will Do

Reporting to the Leader of the CLO, the Contract Manager will execute processes and solve challenges related to external resources — during the initial setup, while on contract, and when renewing or departing — for all functions and locations across Canada (the CLO processes 1000+ external resources per year of varying size, from individual to multi-million dollar organizations).

• Applies technical expertise to advise, guide, and support Hiring Managers in the engagement of external resources, critical to meeting the needs of their clients/projects.
• Independently works on multifaceted complex cases, escalations, and requests to result in effective and timely resolution.
• With accountabilities for complex contract revisions, comprehensive risk assessments, change management, and managing difficult relationships.
• On matters relating to classification, independence conflicts, Partner-level resources, immigration, taxation, data security, services delivered outside of Canada, federal government security requirements, acquisitions, external-client requested resources, member-firm agreements, offshore resources entering Canada, alliances, contract negotiations, time/expense, agency/staffing firms, and subsidiaries.
• Frequently partners with internal subject-matter experts such as the Office of the General Counsel (Legal), Risk Management, Procurement, ITS Security, Finance, Partnership Matters, and external service providers.
• Under the guidance of the Leader of the CLO, works on complex and high-risk cases inherent with engaging the contingent workforce, including matters related to external legislative and regulatory compliance (e.g. CRA, ESA, and laws), as well as KPMG Global and KPMG Canada policies and guidelines with respect to engaging third-party resources, independence, tax considerations, immigration, and data security.

What You Bring To The Role

• College or University degree in a relevant field.
• 5+ years’ experience dealing with contract labour or a contingent workforce in a case management capacity, with basic knowledge on related matters.
• Previous experience drafting third-party agreements (including staffing/agency agreements), including liaising with multiple parties for clause modifications and negotiations.
• Previous exposure to immigration matters related to resourcing.
• Superior written and verbal communication skills, in both English and French (bilingualism preferred).
• Demonstrated ability to act as a trusted advisor, and ability to deal with multiple stakeholders including senior firm members/Partners, contractors, external service providers, and various subject-matter experts (legal, tax experts, risk management).
• Attention to detail and accuracy is paramount.
• Proven ability to work well in a fast-paced, highly demanding, team environment, and manage a high volume of open cases with varying degrees of complexity.
• Organized, and able to manage competing priorities for multiple stakeholders.
• Consistently deliver value to all stakeholders by providing timely, high-quality service and documentation.
• Keen eye for continuous improvement and efficiency, with a strong aptitude for conducting impact analysis assessments.
• Demonstrated success on operational, process-driven initiatives.
• Proficient and comfortable with working in multiple technologies.
• Advanced knowledge of MS Office, especially MS Excel.
• Previous legal training or experience an asset.
• Experience with ServiceNow and Flextrack (or other VMS) an asset.

This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate may be required to create, interpret and/or apply policies, practices, laws and/or regulations during the regular course of employment.

KPMG BC Region Pay Range Information

The expected base salary range for this position is $73,000 to $109,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.