Bilingual Collections Specialist

ISG Search Inc; Toronto; On-site; CAD 60,000 - 70,000; Full time

Job summary

A leading company is seeking a Bilingual Credit & Collections Specialist for a full-time position in Toronto. The ideal candidate will manage receivables and maintain strong customer relationships while ensuring accurate financial reporting. This role offers a stable and supportive environment for those looking to advance their career in accounts receivable.

Qualifications

• Experience in accounts receivable and collections, preferably in a B2B environment.
• Strong bilingual communication skills in French and English.
• Comfortable with Excel and accounting software.

Responsibilities

• Manage the full credit and collections process including posting payments and reconciliation.
• Follow up with customers via calls and emails to collect overdue invoices.
• Generate daily and monthly financial reports.

Skills

Bilingual communication

Attention to detail

Customer relationship management

Organizational skills

Tools

Excel

SAP Business One

Job description

Bilingual Credit & Collections Specialist

Salary : $60K-$70K base

We're hiring on behalf of our client for a full-time, permanent Bilingual (French / English) Credit & Collections Specialist . This role is perfect for someone who enjoys managing receivables, building relationships with customers, and keeping things organized behind the scenes. You'll be joining a small, tight-knit finance team that values clear communication and proactive follow-up.

A bit about the role :

You'll be responsible for the full credit and collections process - from posting payments and reconciling accounts to chasing down overdue invoices and making sure everything is clean and accurate. You'll also support the Controller with reporting and play a key part in keeping AR in good shape.

What you'll be doing :

• Handling daily receivables : posting, reconciling, and recording payments
• Following up with customers (calls / emails) to resolve issues or collect on past dues
• Responding to inbound AR-related questions and sending missed invoices
• Generating daily / monthly reports
• Helping with order releases, credit holds, and credit card processing
• Cleaning up overpayments, managing credit notes, and maintaining account records
• Assisting with new account setup and credit reference checks

What we're looking for :

• Experience in AR and collections (ideally in a product-based or B2B environment)
• Bilingual : Strong communication skills in both French and English
• Comfortable using Excel and accounting software (SAP Business One is a bonus)
• Solid attention to detail and a good head for numbers
• Someone who's comfortable being on the phone and enjoys following up

If this sounds like you or someone you know, let's connect. Great opportunity for someone who wants to grow their AR / collections career in a stable, supportive environment.

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