Bilingual Accounting Application Support Analyst

Compass Group Canada; London; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Compass Group Canada is looking for a Bilingual Accounting Application Support Analyst in London, ON. This role involves supporting the accounting systems, training users, and resolving application issues. Ideal candidates will have an accounting diploma and experience in a computerized environment, with strong interpersonal and analytical skills.

Qualifications

• Three (3) years’ experience in a computerized accounting environment.
• Strong customer service and communication skills.
• Proficient working knowledge of Microsoft Office.

Responsibilities

• Serve as an integral member of the accounting systems support team.
• Train new users and troubleshoot on CIMS and ORBIT.
• Analyze system and user needs, document system issues.

Skills

Customer service

Interpersonal skills

Communication skills

Analytical skills

Problem solving

Education

Diploma in Accounting or equivalent

Tools

Microsoft Office

JD Edwards

ORBIT

CIMS

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Job Summary

Now, if you were to come on board as our Bilingual Accounting Application Support Analyst,we’d ask you to do the following for us:

• Serve as an integral member of our accounting systems support team
• Act as subject matter expect for Compass operations group and lead escalations from team members on how to use field accounting applications
• Devise and prepare procedural documentation for accounting applications

• Analyze system and user needs, document system issues, identify solutions for emerging issues and ensure timely follow up

• Communicate application problems and issues to management and define technical issues
• Manage emails and voice mail related to accounting applications
• Train new users and troubleshoot on CIMS and ORBIT
• Follow up with field when locations are not using appropriate accounting applications

Think you have what it takes to be our Bilingual Accounting Application Support Analyst? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Diploma in Accounting or equivalent
• Three (3) years’ experience in a computerized accounting environment
• Strong customer service, interpersonal and verbal and written communication skills
• Excellent analytical and problem solving skills
• Proficient working knowledge of Microsoft Office programs
• Ability to work in a fast paced, constantly changing environment
• Able to balance team and individual responsibilities
• Able to work overtime when required
• JD Edwards, ORBIT and CIMS experience an asset
• Position is located in London, ON
• Hybrid, 2 days in the office

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.