Bilingual Account Manager (French & English)

ASSA ABLOY Entrance Systems AB; Vaughan; Vor Ort; CAD 48.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Paid vacation and stat holidays

Medical, dental, vision insurance

Zusammenfassung

ASSA ABLOY Entrance Systems AB in Woodbridge, Ontario, is seeking a bilingual Customer Account Manager to deliver exceptional customer service in both French and English. You will handle inquiries, pricing, orders, and after-sales support while building strong customer relationships and coordinating with Sales and support teams.

The role requires 3+ years of account management experience in a fast-paced B2B environment and a university degree or technology-related diploma.

Qualifikationen

• 3+ years of Account Management experience in a B2B environment.
• Experience supporting technical products is a plus.
• Strong communication and problem solving in a fast-paced setting.

Aufgaben

• Support customer inquiries, pricing, discounts, order entry, and after-sales needs.
• Review orders for accuracy and resolve discrepancies with customers.
• Collaborate with Sales and support teams to deliver a seamless customer experience.
• Act as a customer advocate and provide timely updates.

Kenntnisse

French English fluency

Account management

Customer service

Technical product knowledge

Ausbildung

University degree or tech diploma

Tools

CRM tools

ERP systems

Microsoft Office

Jobbeschreibung

ASSA ABLOY Entrance Systems AB in Woodbridge, Ontario, is seeking a bilingual Customer Account Manager to deliver exceptional customer service in both French and English. You will handle inquiries, pricing, orders, and after-sales support while building strong customer relationships and coordinating with Sales and support teams.

The role requires 3+ years of account management experience in a fast-paced B2B environment and a university degree or technology-related diploma.