Benefits Specialist - North America

Colliers; Vancouver; On-site; CAD 66,000 - 85,000; Full time

Job summary

A leading company in commercial real estate services is seeking a detail-oriented benefits administrator to manage wellness initiatives and retirement plans. This hybrid role supports employee well-being through exceptional service and coordination with various stakeholders. Candidates should have a related bachelor's degree and relevant experience, with a passion for improving employee benefits programs.

Benefits

Comprehensive benefits package

Career development programs

Diversity and inclusion programs

Qualifications

• 3+ years in U.S. and Canadian benefits administration.
• Strong proficiency in Excel including VLOOKUP and Pivot Tables.
• Experience with Workday HRIS preferred.

Responsibilities

• Administer health, dental, and retirement savings plans.
• Respond to benefit inquiries and support employee orientations.
• Analyze benefits data to improve operations.

Skills

Communication

Data Analysis

Organization

Education

Bachelor's degree in Human Resources, Business Administration or related field

Tools

Excel

PowerPoint

HRIS platforms

Job description

Accelerate your success at Colliers.

Why Colliers?

As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.

***This position is a hybrid role based out of Vancouver, BC or Toronto, ON.***

About you

You are a detail-oriented and highly organized professional with a passion for supporting employee well-being through thoughtful and effective benefits programs. With a strong understanding of benefits administration across the U.S. and Canada, you bring experience managing wellness initiatives, retirement plans (401(k)/RRSP), and vendor relationships. You take pride in delivering exceptional service, whether you're answering benefit-related questions, managing carrier file integrations, or ensuring seamless day-to-day operations. You're proactive, collaborative, and excited to contribute to a team that values a holistic approach to employee benefits.

In this role, you will…

• Administer U.S. and Canadian employee benefits programs, including health, dental, life insurance, and retirement savings plans (401(k)/RRSP).

• Respond to employee benefit inquiries via email and ticketing systems, and support new hire orientations and open enrollment communications.

• Coordinate with vendors and carriers to manage plan enrollments, file integrations, and issue resolution for both U.S. and Canada.

• Support wellness initiatives and benefit education by creating and delivering communications, campaigns, and presentations.

• Analyze benefits data and retirement participation using Excel and contribute to process improvements across benefit operations.

• Collaborate with internal teams (Payroll, Workday, Leave, Accounting) and support M&A benefit integration activities, including employee transitions and orientation.

What you’ll bring

• Bachelor's degree in Human Resources, Business Administration, or a related field

• 3+ years of experience in U.S. and Canadian benefits administration, including group insurance and retirement plans.

• Proficiency in Excel (including VLOOKUP and Pivot Tables) for data analysis and PowerPoint for benefit communications.

• Experience with HRIS platforms; Workday expertise strongly preferred.

• Exceptional communication skills with the ability to explain complex benefits information clearly and professionally.

• Highly organized, detail-oriented, and adaptable, with a proven ability to manage sensitive information and shifting priorities in a fast-paced environment.

Pursuant to the laws regarding job postings, Colliers is disclosing the following information:

Approximate Salary Range for this Role: $66,203 - $85,000

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

#LI-Hybrid

#LI-CB1

What we offer:

Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.

Career growth: Advance your career and achieve your goals with industry-leading training and development programs.

Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more: https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion

Global network : Join a global team of 23,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at [e-mail] .