Benefits Specialist

Jamieson Wellness Inc.; Toronto; Hybrid; CAD 72,000 - 108,000; Full time

Benefits offered by this job

Health benefits

RRSP (Company-paid)

Employee Share Purchase Plan

Flexible work models

Learning opportunities

Product discounts

Job summary

Jamieson Wellness Inc. is seeking a Benefits Specialist to manage day-to-day administration of employee benefits, retirement and wellness programs across Canada and the US.

You will support plan renewals, vendor coordination, and communications to ensure accurate records and timely service in line with plan provisions and policies. The role requires strong communication, data analysis, and a thorough understanding of eligibility, enrollment, and privacy.

Qualifications

• Post-secondary education in HR management or equivalent.
• 3+ years of benefits administration experience, including group benefits and retirement plans.
• Knowledge of eligibility, enrollment, disability, leave-related administration, and privacy requirements.
• CEBS designation or progress toward completion is a plus.
• Ability to explain benefit provisions clearly and prepare accurate employee communications.
• Strong MS Office skills and experience with HRIS and provider platforms.
• Excellent analytical and problem-solving skills with strong attention to detail.

Responsibilities

• Lead the design and delivery of Canadian and US group benefits, disability, EFAP, retirement and executive programs.
• Coordinate plan renewals, RFPs and implementation by validating data and preparing analysis.
• Reconcile monthly benefit billings and provider invoices with payroll and finance records.
• Develop clear benefit communications and enrolment materials.
• Provide timely and accurate answers to employee questions on benefits.
• Partner with insurers and vendors to resolve enrolment, coverage and claims issues.

Skills

Excel

HRIS

Vendor coordination

Communication

Analytical

Attention to detail

Organizational

Discretion

Privacy

Education

HR Management degree

CEBS

Tools

HRIS platforms

Benefits platforms

MS Office

Job description

Location: Windsor or Greater Toronto Area - Hybrid

Job Type: 18-Month Contract

Reports To: Director, Total Rewards

Number of Openings: 1

Who We Are

Jamieson Wellness is Canada’s leading health and wellness company, driven by our purpose of Inspiring Better Lives Every Day. Established in 1922, we are Canada’s #1 consumer health brand, proudly inspiring better lives for over 100 years. With our Jamieson, youtheory, Progressive, Smart Solutions, and Iron Vegan brands, we’re growing globally and reaching more people every day.

Our strong reputation is built on a commitment to quality, innovation, integrity, inclusion, and sustainability, supported by world-class manufacturing and rigorous certification standards. Guided by our core values of Accountability, Respect, Excellence, and Agility, we take ownership, collaborate effectively, and continuously evolve to better serve our consumers.

What You’ll Do

The Benefits Specialist is responsible for the day-to-day administration and delivery of employee benefits, retirement and wellness programs across Canada and the US. The role supports plan renewals, program improvements, vendor coordination and employee communications, ensuring accurate records, timely service and administration in accordance with plan provisions, company policies and applicable requirements. This role translates organizational priorities into effective benefit program delivery and communications that strengthen employee engagement, support development and advance overall well‑being.

• Lead the design and delivery of Canadian and US group benefits, disability, Employee and Family Assistance Program (EFAP), retirement and executive perquisite programs in accordance with established contracts, policies and guidelines
• Support benefit renewals, requests for proposals (RFPs) and implementation of plan changes by coordinating and communicating timelines, validating employee and plan data, reviewing provider information and preparing analysis for decision-making
• Analyze benefit survey results, utilization and cost data, identify trends and prepare reports and recommendations to support program improvements and budget planning
• Develop and maintain clear benefit communications, presentations, enrolment materials and tools to support team members’ understanding of eligibility, coverage, retirement programs and plan changes
• Coordinate day-to-day benefits and retirement plan administration across Canada and the US, working with HR, Payroll, Finance and providers to resolve issues and meet administrative deadlines.
• Participate on the H&W Committee as HR representative to embed health and wellness into Jamieson’s culture and provide project support and recommendations to engage team members in improving their health and wellness
• Process and validate benefit and retirement plan enrolments, life-event changes and terminations within required timelines; coordinate coverage and contribution changes during leaves of absence in accordance with plan provisions and company policies
• Reconcile monthly benefit billings and provider invoices against enrolment and payroll records, investigate discrepancies and coordinate corrections and payment processing with Payroll and Finance
• Provide prompt and accurate answers to team members who have questions relating to benefits
• Liaise with insurers, vendors and team members to resolve enrolment, coverage and claims administration issues; coordinate disability-related benefit administration with HR and providers while respecting privacy and leaving claims adjudication to the insurer
• Validate benefit eligibility, coverage, rates and employee deductions; reconcile data exchanges with providers and Payroll and resolve discrepancies promptly
• Coordinate end-to-end short- and long-term disability claims management, including timely claim submissions, status tracking, employee communication and coordination with insurers, HR and Payroll on benefit coverage and pay impacts
• Partner with HR, leaders and providers to support accommodation and sustainable return-to-work plans based on functional abilities information, protect confidential medical information and monitor aggregate claims trends to recommend program improvements; claims adjudication remains with the insurer

Additional Program Management Responsibilities:

• Support the design and day to day program management of Jamieson’s recognition programs
• Administer the internal mentorship program, working with an external vendor to ensure smooth delivery and participant engagement, communicate program details and respond to questions
• Coordinate the Leadership Essentials training program, liaising with participants and an external vendor to ensure smooth delivery and a positive participant experience
• Administer the LinkedIn Learning program, track enrolment and access requests, maintain administrative updates and coordinate program communications

What You Bring

• Successful completion of post-secondary education through an accredited institution (college or university) preferably in HR Management or equivalent combination of education and experience
• 3+ years of progressive experience in benefits administration, including group benefits and retirement plans; experience supporting Canadian and US programs is an asset
• Working knowledge of benefit eligibility, enrolment, life-event changes, disability and leave-related benefit administration, and privacy requirements; ability to interpret plan documents and recognize issues requiring escalation
• Certified Employee Benefit Specialist (CEBS) designation, or progress toward completion, is an asset
• Ability to explain benefit provisions clearly and prepare accurate, accessible employee communications and administrative procedures
• Strong Microsoft Office skills, including Excel for data analysis and reconciliations, Word and PowerPoint; experience with HRIS and benefit provider platforms
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy in maintaining records, reconciling invoices and validating benefit and payroll data
• Strong interpersonal and vendor coordination skills, with the ability to manage sensitive inquiries professionally and follow issues through to resolution
• Strong written and verbal skills to communicate with all levels of the organization and its executive team
• Strong organizational skills, sound judgment and discretion, with the ability to manage competing deadlines and handle confidential information appropriately

Don’t meet all requirements?

We still encourage you to apply. Research shows some people only apply when they meet every qualification, but we value diverse experiences, perspectives, and transferable skills.

Compensation

Jamieson Wellness offers a competitive total rewards package designed to support your well‑being and professional growth. This includes base pay, eligibility for our Short-Term Incentive Program, and a comprehensive benefits offering.

For this role, the posting range is $71,950 – $107,950 which reflects the full salary range of the position. Final compensation will be determined based on factors such as relevant experience, level of education, role scope, and other professional qualifications aligned with the requirements and complexity of this position.

Why Join Jamieson Wellness

• Health & Wellness: Competitive benefits, wellness programs, and product discounts,
• Financial Security: Company‑paid RRSP (no match required) and an Employee Share Purchase Plan
• Flexibility & Balance: Flexible work models and respect for personal time
• Growth & Development: Learning opportunities, career pathways, and meaningful performance conversations
• Purpose & Impact: Work for an organization committed to improving health and making a positive global impact

Our Commitment to Inclusion and Belonging

Inclusion and belonging are the foundational to our culture.

At Jamieson, belonging is at the heart of how we work. We value diversity, equity, inclusion, and belonging, and believe our differences drive innovation and stronger decisions. Our goal is simple: a workplace where everyone feels safe, supported, and able to thrive. For more information on our commitments to people and planet, please read our latest Sustainability report and DEIB policy.

If you require any accommodation during our hiring process, please let us know. We’re committed to making the experience accessible and equitable for all, and we’ll work together to find the right solution.

How we Hire

We sometimes use AI tools (like LinkedIn) to suggest candidates, but every application we receive is reviewed by a real human and final hiring decisions are made by your future people leader

Let’s inspire better lives — starting with yours.