Benefits Coordinator

CAI; Dover; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Paid time off

Job summary

CAI is seeking a Benefits Coordinator to support the Payroll & Benefits team during the Open Enrollment cycle. The role handles OE materials, serves as a first point of contact for benefits questions, and assists with system testing and wellness reporting.

This contract position is remote and does not offer sponsorship. Ideal candidates have administrative or coordinator experience in HR/Payroll, strong data confidentiality, and proficiency in Excel/Word, with exposure to HRIS platforms like

Qualifications

• Prior administrative or coordinator experience, preferably within HR, benefits, or payroll.
• Strong attention to detail and accuracy when handling confidential employee data.
• Excellent written and verbal communication skills, with the ability to explain benefits information clearly to employees.
• Ability to manage multiple tasks and shifting priorities during a high‑volume period.
• Proficiency in Microsoft Excel and Word.

Responsibilities

• Update and maintain Open Enrollment documents and communications (guides, FAQs, plan summaries, forms) so content stays accurate and consistent across all versions
• Coordinate information and materials across HR, Payroll, carriers, and other stakeholders to keep Open Enrollment activities on schedule
• Serve as a first point of contact for routine employee benefits questions, and elevate more complex or sensitive issues to the Benefits Specialist
• Support Open Enrollment system testing, including verifying plan setup, rates, and employee-facing displays in Workday (or the applicable HRIS)
• Assist with wellness program reporting, including tracking participation data and compiling summary reports
• Provide general administrative support to the Payroll & Benefits team as needed throughout the Open Enrollment cycle

Skills

Administrative experience

Attention to detail

Communication skills

Multitasking

Learning mindset

Tools

Microsoft Excel

Microsoft Word

Workday (HRIS)

Job description

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Benefits Coordinator ready to take us to the next level! If you have experience with supporting benefits open enrollment and are looking for your next career move.

Job Description

The Benefits Coordinator provides temporary administrative and operational support to the Payroll & Benefits team during the Open Enrollment (OE) cycle. This role helps keep OE materials accurate and organized, serves as a first point of contact for routine employee benefits questions, supports system testing, and assists with wellness program reporting. The Coordinator works under the direction of the Executive Director of Payroll & Benefits and partners closely with the Benefits Specialist, escalating more complex or sensitive issues as needed. This position will be contract and remote.

"This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer."

What You’ll Do

• Update and maintain Open Enrollment documents and communications (guides, FAQs, plan summaries, forms) so content stays accurate and consistent across all versions

• Coordinate information and materials across HR, Payroll, carriers, and other stakeholders to keep Open Enrollment activities on schedule

• Serve as a first point of contact for routine employee benefits questions, and elevate more complex or sensitive issues to the Benefits Specialist

• Support Open Enrollment system testing, including verifying plan setup, rates, and employee‑facing displays in Workday (or the applicable HRIS)

• Assist with wellness program reporting, including tracking participation data and compiling summary reports

• Provide general administrative support to the Payroll & Benefits team as needed throughout the Open Enrollment cycle

What You’ll Need

Required:

• Prior administrative or coordinator experience, preferably within HR, benefits, or payroll

• Strong attention to detail and accuracy when handling confidential employee data

• Excellent written and verbal communication skills, with the ability to explain benefits information clearly to employees

• Ability to manage multiple tasks and shifting priorities during a high‑volume period

• Proficiency in Microsoft Excel and Word

• Proficiency in Microsoft Office, particularly Excel

• Willingness to learn payroll regulations, wage and hour basics, and company policy

Preferred:

• Experience with Workday or another HRIS platform

• Prior exposure to Open Enrollment processes or employee benefits administration

• Familiarity with basic benefits terminology (medical, dental, vision, FSA, HSA, etc.)

Physical Demands

• Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [e-mail] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

$18 - $20 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.