Bell Person & Parking Attendant, Mount Royal Hotel

Pursuit; Banff; Hybrid; CAD 19,000 - 28,000; Full time

Benefits offered by this job

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and

Job summary

Pursuit is hiring a Bell Person & Parking Attendant at Mount Royal Hotel in Banff. The role is a full-time seasonal position with wage starting at $17.00/hour, requiring guest services, baggage handling, and concierge duties.

You will help guests with local information and hotel facilities while maintaining the public areas and supporting tour groups. The team emphasizes hospitality, professional presentation, and flexible scheduling to cover mornings, evenings and weekends, in a dynamic

Qualifications

• Must deliver excellent customer service and hospitality
• Strong communication and interpersonal skills
• Guest-focused approach with attention to detail

Responsibilities

• Assist guests with in/out baggage for tours
• Act as front-office concierge providing local information
• Provide information about hotel facilities and areas
• Maintain cleanliness of public hotel areas
• Work varied shifts including mornings, evenings, weekends

Skills

Customer service

Communication

Guest focus

Detail oriented

Professional appearance

Flexible shifts

Job description

## Bell Person & Parking Attendant, Mount Royal HotelApply: CAN, AB, Banff, Mount Royal Hotel: Full time: Posted Yesterday: JR102410At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.**This job is posted as part of our seasonal hiring, it will be a full time seasonal role.****ROLE & RESPONSIBILITIES*** Under the direction of the Front Office Manager, the Bell Person acts as a guest service representative providing friendly assistance to all hotel visitors* Providing in and out baggage service for tour groups (gratuities calculated per guest)* Acting as Hotel Concierge and providing information on hotel facilities, local points of interest and public areas of the hotel* Providing excellent customer service to all guests* Cleaning and maintaining the public areas of the hotel**REQUIRED SKILLS & QUALIFICATIONS*** Committed to excellent customer service* Good communication and interpersonal skills* Enjoys working with people and is guest focused* Superb attention to detail - Energetic and highly-motivated* Professional and well-groomed* Full ability to work a variety of shifts including mornings, evenings and weekends* To honour our commitment to be “Always Honest” all employees must consent to a criminal record checkThe starting wage for this role is $17.00/hour.**About Us:**We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.**What will your work environment be like?**At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memoriesPURSUIT PERKS* Join an inclusive, global team and make life-long connections* Enjoy free access to Pursuit attractions and 50% off for friends* Get discounts on hotel stays, dining, and retail* Access subsidized mental health and wellness resources**Equal Employment Opportunities Information**Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail]. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.