Bell Person

Fox-Harb; North Wallace; On-site; CAD 35,000 - 42,000; Full time

Benefits offered by this job

Fuel Allowance

Discounts at dining areas: The Cape Cl

Willard

Discounts on accommodations, golf, spa

Friends and family rates for overnight

Complimentary use of pools and fitness

Team Member Education Funding and Burs

Team Member housing availability

Job summary

Fox Harb’r Resort in Nova Scotia invites applications for a Bell Person to deliver exceptional guest service and assist guests with luggage and directions. You will act as a leader on the Guest Service Bell Team, ensuring prompt and courteous service across the resort.

The role involves greeting guests, shuttling and delivering items, and maintaining the appearance of the Joyce Center and surrounding areas. Join a 5-star luxury environment with strong team collaboration.

Qualifications

• Provide impeccable guest service through continuous communication with the Guest Service and Housekeeping departments.
• Greet resort guests and assist with luggage and guiding to suites.
• Move items and shuttle guests as needed while maintaining safety.

Responsibilities

• Carry out all Bell Person responsibilities per Fox Harb’r procedures.
• Provide impeccable guest service and communicate with relevant departments.
• Greet guests, assist with luggage, and guide them to suites.

Skills

Guest service

Communication

Luggage handling

Complaint handling

Safe lifting

Tools

Alice system

Job description

Fox Harb’r Resort is a 5 Star, 4 Diamond property nestled along the coast of the Northumberland Strait in Wallace, Nova Scotia. We are offering a unique opportunity to an individual to experience a 5 Star Luxury work environment. With this opportunity you will be presented with a distinctive career, experience, and benefits in a World Class setting.

General Description

To ensure the highest level of customer service to our guests is provided by acting as a leader of the Guest Service Bell Team, and to ensure prompt and methodical services are delivered.

Qualifications & Requirements

• Carry out all Bell Person responsibilities in accordance with Fox Harb’r procedures
• Provide impeccable guest service through continuous communication with the Guest Service and Housekeeping department
• Greet all Resort guests and assist with their luggage and show them to their suites.
• Perform any other guest service duties as required, (shuttling of guests around the Resort property, deliveries to guests, handling of complaints etc.)
• Responsible for package handling for guests and members, ensuring items are brought from lost and found and given to shipping and receiving with proper paperwork
• Maintain the general appearance of the Joyce Center and exterior surroundings
• Ensure guest requests are handled in a timely manner
• Maintain cleanliness of all Fox Harb’r designated vehicles to showroom quality
• Complete daily mini bar tasks as assigned by Supervisor
• Manage inventory levels of amenities, Sundry and mini bar with close attention to expiration dates
• Maintain organization of all working areas both indoor and outdoors which
• Moving items both large and small which may include heavy lifting using safe work practices
• Execute all reasonable additional assignments determined by Supervisor or Management Personnel
• Utilize Alice communication system, on a daily basis

Benefits

• Fuel Allowance
• Discounts at the Resort's Dining Areas; The Cape Cliff and Willard
• Discounts on Accommodations, Golf and Spa services & products and Activities
• Friends and Family Rates for overnight accommodations
• Complimentary use of the Junior Olympic Pool, Mineral Pool and Fitness Room
• Team Member Activities and Department Incentives
• Team Member Education Funding and Bursary Program
• Team Member housing availability

At Fox Harb’r Resort, we know every employee is a valued part of the team.

Fox Harb’r Resort is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.