Behavioral Support Coordinator AgeCare Samac

AgeCare; Oshawa; On-site; CAD 55,000 - 65,000; Full time

Job summary

AgeCare in Ontario seeks a Behavioural Support Coordinator to support residents with responsive behaviours. You will coordinate care with social workers, directors of care, nurses, and families to implement resident-centred plans.

You will collaborate with pharmacists and physicians, review cases, and contribute to quality improvement. The role requires RPN certification and a commitment to AgeCare's resident-first philosophy.

Qualifications

• Knowledge of dementia care, delirium and mental health impacts on quality of life.
• Must hold RPN certification and maintain good standing with the College of Nurses of Ontario.
• Specialized qualifications related to this position.

Responsibilities

• Coordinate care for residents with responsive behaviours in a team setting.
• Liaise with residents, families, and care partners to support resident-centred plans.
• Conduct case reviews and mitigate risk as part of the care plan.
• Respond to resident or family concerns within decision-making authority.
• Participate in quality improvement activities and report monthly statistics.
• Collaborate with pharmacist and physician; align with policies and project guidelines.

Skills

Dementia care

Delirium

Mental health

Resident-centred care

Communication skills

Education

RPN certification (Ontario)

Job description

About Us

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents’ homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity:

The Behavioural Support Coordinator supports the Social Worker, Assistant Director of Care, Director of Care, Nurse Managers, residents, and their family members. The Behavioural Support Coordinator works in a team environment within the guidelines of the Central East Local Health Integration Networks (LHIN) Behavioural Support Ontario Project to assist with coordinating the care and services for residents with responsive behaviours.

What Is In It For You:

• Utilizes effective communication and interpersonal skills when interacting with residents and family members, as well as internal and external care partners.
• Ensures that there is a current plan of care in place for the resident with responsive behaviours that directs the staff in providing care and mitigating risk to the resident, other residents, staff members, and care providers.
• Liaises with external partners to support resident-centred care.
• Conducts resident case reviews to support the plan of care for the responsive behaviour residents.
• Responds to resident or family member concerns and ensures appropriate action is taken within decision‑making authority and/or brings to the attention of the Director of Care.
• Participates in quality improvement activities and takes part in reporting monthly statistics on responsive behaviours.
• Attends Professional Advisory Committee on a quarterly basis.
• Collaborates with the pharmacist and physician and maintains a working knowledge of how medication treatment affects the care of residents.
• Demonstrates an understanding and commitment to the philosophy, objectives, and policies of the residence and the Behavioural Support Ontario Project.

What You Will Need:

• Demonstrates knowledge in dementia care, delirium, mental health issues and the impact that it has on the resident’s quality of life, family members and care partners.
• Possesses and maintains RPN certification, qualifications and maintains good standing with the College of Nurses of Ontario.
• Possesses and maintains specialized qualifications to this position.

Salary Range: $55,000.00 - $65,000.00 per year

Salary placement based on qualifications and experience.

This job posting is for an active, open position, and all applications are reviewed by our team without the use of artificial intelligence (AI). Canadian work experience is not required. If you are qualified and, where applicable, licensed or registered for the position, we welcome your application.