Beauty Manager

Shoppers Drug Mart Inc.; Regina; On-site; CAD 45,000 - 60,000; Full time

Job summary

A local store seeks a Beauty Manager to lead the Beauty department, focusing on sales, customer service, and team leadership. This role emphasizes achieving sales targets, providing exceptional customer experiences, and fostering a collaborative environment. The ideal candidate will have a strong sales background, cosmetic industry experience, and effective leadership skills.

Benefits

Discounts

Flexible schedules

Competitive pay

Online learning

Qualifications

• Proven sales achievement record.
• Cosmetic industry experience.
• Leadership experience in team management.

Responsibilities

• Manage resources to maximize sales targets.
• Provide superior customer service and train staff.
• Mentor and motivate team members.

Skills

Planning

Judgment

Decision-making

Independent thinking

Effective communication

Customer service focus

Leadership

Job description

Join to apply for the Beauty Manager role at Shoppers Drug Mart

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary:

To manage resources of the Beauty department to maximize and achieve sales targets.

The ideal Beauty Manager will:

• Drive a passion for results
• Provide thought leadership
• Analyze and solve problems
• Engage our people
• Build collaborative relationships
• Demonstrate personal leadership and build trust

Duties & Responsibilities:

Sales Expectations:

• Utilize corporate sales tracking tools and dashboards to set and meet sales goals
• Sell to customers and coach staff in selling skills
• Develop effective sales techniques to maximize sales
• Ensure staff achieve productivity objectives

Customer Service:

• Always prioritize the customer and provide superior customer service
• Monitor and communicate CSI survey results and objectives with team
• Model desired behaviors with eClienteling for superior service
• Book appointments for events and manage annual event schedules
• Promote products through marketing and encourage use of the PC Optimum program
• Train staff to meet beauty sales standards

Team Leadership:

• Mentor, coach, train, and motivate staff
• Create a fun selling environment
• Prepare performance appraisals with the Front Store Manager
• Demonstrate and uphold “Blue Culture Principles” and “C.O.R.E Values”
• Foster an environment supporting these principles and values

Operations:

• Use corporate sales tools to track sales continuously
• Ensure Cosmetic Operating Standards are maintained
• Identify peak hours and schedule shifts accordingly

Qualifications:

• Planning, judgment, and decision-making skills
• Independent thinking for customer-related issues
• Ability to act on management goals and tasks
• Develop a personal development plan annually
• Work collaboratively with the Associate-Owner and Front Store Manager

Experience:

• Proven sales achievement record
• Cosmetic industry experience
• Effective communication skills
• Customer service focus
• Leadership experience in team management

The above describes the principal functions and duties for job evaluation and is not exhaustive of all work requirements.

Why work at Shoppers Drug Mart?

• Work for a local business owner with the support of a national brand
• Benefit from discounts, flexible schedules, competitive pay, and online learning
• Take ownership and care about your community and colleagues
• Reflect Canada's diversity in products, staff, and culture
• Accommodation available upon request for applicants with disabilities

Compliance with laws is part of our Code of Conduct, reinforcing expectations from customers and stakeholders.