Beauty Manager

Shoppers Drug Mart Inc.; Ontario; On-site; CAD 50,000 - 75,000; Full time

Job summary

Shoppers Drug Mart Inc. is looking for a driven Beauty Manager to lead the Beauty department in Ontario. This role focuses on managing sales strategies, enhancing customer service, and mentoring a team to achieve sales targets while promoting a collaborative team culture.

Benefits

Employee discounts

Career development opportunities

Qualifications

• Sales experience with a proven track record of achieving sales goals.
• Previous experience in leading a team.
• Effective verbal and written communication skills.

Responsibilities

• Drive sales goals and mentor staff in selling skills.
• Provide superior customer service and manage customer interactions.
• Mentor and train staff while fostering a positive team environment.

Skills

Sales Skills

Customer Service Orientation

Communication Skills

Decision Making

Team Leadership

Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from Shoppers Drug Mart

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To manage resources of the Beauty department in order to maximize and achieve sales targets.

The ideal Beauty Manager will:

Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trust

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

• Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets
• Sells to customers and coaches / mentors staff in selling skills
• Ensures sales maximized through developing effective sales techniques
• Ensures staff achieve productivity objectives

CUSTOMER SERVICE:

• Always put the Customer first and provides superior customer service
• Monitors and communicates CSI survey results and objectives with team members
• Actively models the desired behavior with eClienteling to provide superior customer service
• Books appointments for events and manages annual incremental event schedule
• Promotes products through marketing and encourages use of the PC Optimum program
• Ensures staff are trained to beauty sales standards

TEAM LEADERSHIP:

• Mentors, coaches, trains, and motivates staff
• Creates an environment where “selling is fun”
• Prepares performance appraisals in association with Front Store Manager
• Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”
• Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”

OPERATIONS:

• Utilizes corporate sales tools to continuously track Sales
• Ensures Cosmetic Operating Standards are in place
• Identifies “peak hours” and schedules shifts accordingly

QUALIFICATIONS:

• Planning, Judgment and Decision Making
• Independent thinking and decision making when dealing with issues related to customer’s needs
• This position requires the ability to act upon tasks and goals outlined by management
• Develops a yearly plan for personal development
• Work in conjunction with the Associate-Owner and Front Store Manager

EXPERIENCE:

• Sales experience with a proven track record of achieving sales goals
• Cosmetic experience
• Effective verbal and written communication skills
• Customer service oriented
• Previous experience in leading a team

Please apply with the following link: https://urldefense.com/v3/__https://myview.wd3.myworkdayjobs.com/sdm_careers/job/4865-Leslie-St-Toronto-ON/Beauty-Manager_R2000571425__;!!GUxQW5qUiFhLkzdRaA!ZCpqp3SLIh79x1UfM7WkdiOj4rLFJk23yqOTiqm9i7KIvK9d4grJtwOkzXOqI69PPSF6vysW5QWEtnfC2h6gfLuP0JUxbg$

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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