Beauty Manager

Shoppers Drug Mart; Greater Sudbury; On-site; CAD 50,000 - 70,000; Full time

Job summary

A local Shoppers Drug Mart seeks a passionate Beauty Manager to lead the Beauty department. You will be responsible for maximizing sales targets, mentoring your team, and ensuring exceptional customer service. Join a vibrant team that values local ownership and community engagement.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning opportunities

Qualifications

• Proven sales achievement record.
• Cosmetic industry experience required.
• Effective verbal and written communication skills.

Responsibilities

• Manage resources of the Beauty department to maximize sales targets.
• Ensure staff provide superior customer service and are trained in beauty sales standards.
• Mentor and coach staff to create a positive sales environment.

Skills

Planning

Judgment

Decision-Making

Customer Service Orientation

Leadership

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

Why this role is important?

SUMMARY: To manage resources of the Beauty department in order to maximize and achieve sales targets.

The ideal Beauty Manager will:

• Drive a Passion for Results
• Provide Thought Leadership
• Analyze and solve problems
• Engage our People
• Build collaborative relationships
• Demonstrate Personal Leadership and Build trust

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

• Utilize corporate Sales Tracking Tools and Dashboard to set sales goals and meet targets
• Sells to customers and coaches/mentors staff in selling skills
• Ensure sales are maximized through effective sales techniques
• Ensure staff achieve productivity objectives

CUSTOMER SERVICE:

• Always put the Customer first and provide superior customer service
• Monitor and communicate CSI survey results and objectives with team members
• Model desired behaviors with eClienteling to provide superior customer service
• Book appointments for events and manage annual incremental event schedule
• Promote products through marketing and encourage use of the PC Optimum program
• Ensure staff are trained to beauty sales standards

TEAM LEADERSHIP:

• Mentor, coach, train, and motivate staff
• Create an environment where “selling is fun”
• Prepare performance appraisals with the Front Store Manager
• Articulate and demonstrate “Blue Culture Principles” and “C.O.R.E Values”
• Foster an environment that supports these principles and values

OPERATIONS:

• Utilize corporate sales tools to continuously track sales
• Ensure Cosmetic Operating Standards are in place
• Identify “peak hours” and schedule shifts accordingly

QUALIFICATIONS:

• Planning, judgment, and decision-making skills
• Independent thinking and decision-making ability
• Ability to act upon tasks and goals outlined by management
• Develop a yearly personal development plan
• Work collaboratively with the Associate-Owner and Front Store Manager

EXPERIENCE:

• Proven sales achievement record
• Cosmetic industry experience
• Effective verbal and written communication skills
• Customer service orientation
• Leadership experience in team management

The above reflects the general duties necessary for the role and is not an exhaustive list of all work requirements.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care about your patients, co-workers, customers, and community.

Our network values Canada's diversity, striving to reflect this in our products, hiring practices, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, reinforcing stakeholder and customer trust.