Beauty Boutique Manager

Shoppers Drug Mart; Regina; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in health and beauty seeks a Beauty Boutique Manager to drive sales, lead a team, and provide exceptional customer service. This role requires strong leadership and sales skills, with a focus on achieving targets and fostering a collaborative environment.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Proven sales achievement record.
• Cosmetic industry experience required.

Responsibilities

• Manage Beauty Boutique department resources to achieve sales targets.
• Mentor and motivate staff to enhance sales performance.
• Ensure superior customer service and maintain cosmetic standards.

Skills

Planning

Judgment

Decision-Making

Leadership

Customer Service Orientation

Effective Communication

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary:

To manage resources of the Beauty Boutique department to maximize and achieve sales targets.

The ideal Beauty Boutique Manager will:

• Drive a passion for results
• Provide thought leadership
• Analyze and solve problems
• Engage our people
• Build collaborative relationships
• Demonstrate personal leadership and build trust

Duties & Responsibilities:

Sales Expectations:

• Utilize corporate sales tracking tools and dashboards to set and meet sales goals
• Selling to customers and coaching staff in selling skills
• Develop effective sales techniques to maximize sales
• Ensure staff achieve productivity objectives

Customer Service:

• Always prioritize customer needs and provide superior service
• Monitor and communicate CSI survey results and objectives with team members
• Model desired behaviors with eClienteling to enhance customer service
• Book appointments for events and manage annual event schedules
• Promote products through marketing and encourage use of the PC Optimum program
• Train staff to meet beauty sales standards

Team Leadership:

• Mentor, coach, train, and motivate staff
• Create a fun and engaging environment for selling
• Prepare performance appraisals with the Front Store Manager
• Articulate and demonstrate Blue Culture Principles and C.O.R.E Values
• Foster an environment supporting these principles and values

Operations:

• Use corporate sales tools to continuously track sales
• Ensure cosmetic operating standards are maintained
• Identify peak hours and schedule shifts accordingly

Qualifications:

• Planning, judgment, and decision-making skills
• Independent thinking in addressing customer needs
• Ability to act on management directives
• Develop a personal development plan annually
• Collaborate with the Associate-Owner and Front Store Manager

Experience:

• Proven sales achievement record
• Cosmetic industry experience
• Effective verbal and written communication skills
• Customer service orientation
• Leadership experience

The above describes the principal functions and duties necessary for proper job evaluation and is not a comprehensive list of all work requirements.

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network value Canada's diversity, reflecting it in their products, hiring, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe complying with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, reinforcing stakeholder and customer expectations.