Beauty Advisor - Part Time - Richmond Centre Mall

L'Occitane En Provence; Richmond; Hybrid; CAD 25,000 - 28,000; Full time

Job summary

L’Occitane Richmond Centre in Richmond, BC is looking for a Beauty Host to welcome guests with warmth and to create a sensory shopping experience inside our iconic yellow doors. You will greet customers, offer guidance on skincare and body care, and help craft memorable moments.

The role rewards strong communication, adaptability, and teamwork, with an hourly wage of $18.25–$20.99 CAD. Prior retail or guest-service experience is a plus, and an interest in skincare is beneficial.

Qualifications

• Excellent communication and hospitality skills.
• Sales or guest-service experience is preferred.
• Interest in skincare and fragrance is beneficial.
• Ability to adapt to a fast-paced retail environment.

Responsibilities

• Greet each guest warmly and provide a sensorial experience.
• Guide guests through product selections and demonstrations.
• Anticipate guest needs and respond with care.
• Support store operations and adhere to policies.
• Foster a positive and inclusive team culture.
• Communicate effectively with diverse customers and colleagues.

Skills

Strong communication

Creative problem-solving

Entrepreneurial attitude

Customer satisfaction focus

Interest in skincare

Adaptability

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane Richmond Centre. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.


• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.


• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.


• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.


• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.


• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.


• Entrepreneurial attitude with a background in a sales-driven environment


• Mindset focused on customer satisfaction (internal and external customers)


• Interest in skincare, body care and fragrance is beneficial.


• Adaptability and flexibility are recommended


• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

The pay range for this position is an hourly rate of $18.25 - $20.99 (depending on skills and experience).

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

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