Beauty Advisor - Full Time

LVMH Group; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading luxury cosmetics brand as a Beauty Advisor in Ottawa, where you'll provide exceptional customer service and product knowledge. Engage with clients in a dynamic retail environment, contribute to team training, and enjoy a supportive workplace culture with opportunities for professional growth.

Benefits

Employee product discounts

Career development opportunities

Training programs

Qualifications

• 1 to 3 years of experience in retail or service industry.
• Excellent verbal and written communication skills.

Responsibilities

• Greet clients and provide knowledgeable service.
• Assist with training and development of team members.
• Participate in inventory control and operational excellence.

Skills

Customer Service

Communication

Job description

Job ID: 267038
Location: ON-Bayshore (0552)
Address: 100 Bayshore Drive, Ottawa, ON K2B 8C1, Canada (CA)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Who we are behind the stripes:
Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide.
You’ll love working here…
As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas.

• Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients.
• Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors.
• Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.

Profile

Job ID: 267038
Location: ON-Bayshore (0552)
Address: 100 Bayshore Drive, Ottawa, ON K2B 8C1, Canada (CA)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Who we are behind the stripes:
Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide.
You’ll love working here…
As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas.

• Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients.
• Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors.
• Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.

We’d love to hear from you if…

• You have one to three years’ experience in retail or service industry.
• You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
• You are able to have a flexible work schedule and work days, nights, and weekends.

While at Sephora, you’ll enjoy…

• The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
• The product. Employees enjoy a product discount and receive free product various times throughout the year.
• The education. Sephora heavily invests in training for our store associates – not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.
• The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Does this sound like your Dream Career?Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.