Beauty Advisor

L'Occitane En Provence; Coquitlam; On-site; CAD 25,000 - 29,000; Part time

Job summary

L'Occitane En Provence in Coquitlam Centre is seeking a Beauty Host who will greet guests, craft a sensorial experience, and help create a tranquil shopping environment. You will welcome customers with warmth, share product knowledge, and support store operations to ensure a smooth, welcoming visit.

The role emphasizes customer satisfaction, teamwork, and adaptability, with an hourly pay range of $18.25 to $20.99 depending on skills and experience.

Qualifications

• Experience in customer-facing roles is preferred.
• Interest in skincare and fragrance is beneficial.
• Comfort with basic technology and store operations.

Responsibilities

• Be the Host: greet guests with warm hospitality and provide a sensorial experience.
• Prioritize Guest Experience: anticipate guest needs and exceed expectations.
• Keep an Open Mind: welcome feedback and maintain growth mindset.
• Let Success Drive You: assist with store operations and take initiative for customer needs.
• Foster a Team Culture: mentor colleagues and promote a positive, inclusive team.
• Communicate with Care: collaborate across team and adapt communication styles.

Skills

Strong communication

Creative problem-solving

Entrepreneurial attitude

Sales-driven environment

Customer satisfaction

Skincare/fragrance interest

Adaptability/flexibility

Basic technology skills

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L’OccitaneCoquitlam Centre. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

The pay range for this role is an hourly rate of $18.25 - $20.99 (depending on skills and experience).

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

All Applicants:

L'Occitane's Privacy Statement

United States Applicants Only:

Employee Rights

FMLA: Posters

FMLA Special Rules for Returning Military Members (USERRA)