BCM Operations & Analytics Coordinator

Legal Aid Ontario; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

Legal Aid Ontario is seeking an organised Administrative Assistant to provide support to the PCMO. The role includes triaging requests, maintaining worklists and mailboxes, and preparing materials for budget review and the Exceptions Committee.

You will handle transcripts, disbursements, data entry for statistics, and respond to inquiries from lawyers and LAO staff, contributing to efficient operations at the Toronto Provincial Office.

Qualifications

• Minimum college accreditation or an equivalent combination of training and experience.
• Knowledge of criminal law and access to justice is desirable.
• Experience with Legal Aid Services Act, regulations and tariffs is helpful.
• Advanced computer skills with Microsoft Office and data analysis.
• Ability to work in a team and support colleagues.
• Strong client service and interpersonal skills are essential.
• Excellent written and verbal communication skills.

Responsibilities

• Provide administrative support to the PCMO and triage incoming requests.
• Maintain worklists, mailboxes, and prepare materials for budget review and the Exceptions Committee.
• Summarize budget requests and assist with transcript/disbursement reviews.
• Input data for statistics and assist with executive reporting.
• Respond to inquiries from lawyers and LAO staff and redirect as needed.
• Maintain case files and coordinate with Case Managers and Lawyers Managers.

Skills

Client service

Communication

Teamwork

Organizational skills

Attention to detail

Time management

Education

College accreditation or equivalent

Tools

PeopleSoft

MS Word

Excel

Access

PowerPoint

Outlook

Job description

Legal Aid Ontario is seeking an organised Administrative Assistant to provide support to the PCMO. The role includes triaging requests, maintaining worklists and mailboxes, and preparing materials for budget review and the Exceptions Committee.

You will handle transcripts, disbursements, data entry for statistics, and respond to inquiries from lawyers and LAO staff, contributing to efficient operations at the Toronto Provincial Office.