Barista/Supervisor

DEMITASSE BAKERY; Victoria; On-site; CAD 27,552 - 34,440; Full time

Job summary

Demitasse Bakery in Victoria is seeking a Barista/Supervisor to lead our coffee service and daily operations. You will craft beverages, supervise staff, handle POS transactions, and ensure food safety while delivering exceptional customer experiences.

This in-person, full-time role offers a dynamic environment for coffee enthusiasts with leadership ambitions.

Qualifications

• Proven barista experience and beverage presentation skills.
• Excellent customer service orientation with a friendly demeanor.
• Familiarity with POS systems and cash handling.
• Ability to manage time effectively during busy periods.
• Basic math for cash handling and making change.
• Food safety knowledge or certification preferred.
• Leadership abilities to supervise staff and maintain a positive work environment.

Responsibilities

• Prepare and serve high-quality coffee, beverages, and light food items with precision and care.
• Oversee daily store operations, ensuring efficient workflow and excellent customer service.
• Manage cash handling, cashiering using POS systems such as Micros POS, and process transactions accurately.
• Supervise team members, providing guidance, training, and support to uphold food safety standards and service excellence.
• Maintain cleanliness and food safety protocols in accordance with health regulations.
• Assist in inventory management, stock replenishment, and ordering supplies as needed.
• Handle customer inquiries, resolve issues promptly, and ensure a positive experience for all patrons.

Skills

Barista experience

Customer service

POS systems

Time management

Cash handling

Food safety knowledge

Staff supervision

Job description

Overview

Join our vibrant team as a Barista/Supervisor, where you will be the heart of our coffee experience! This dynamic role combines the artistry of crafting exceptional beverages with the leadership of supervising daily operations. You’ll energize our environment with your passion for customer service, ensure smooth food and beverage preparation, and lead by example to create a welcoming atmosphere for both customers and team members. Whether you’re serving up expertly brewed coffee or managing daily tasks, your enthusiasm will drive our success and elevate the customer experience.

Duties

• Prepare and serve high-quality coffee, beverages, and light food items with precision and care.
• Oversee daily store operations, ensuring efficient workflow and excellent customer service.
• Manage cash handling, cashiering using POS systems such as Micros POS, and process transactions accurately.
• Supervise team members, providing guidance, training, and support to uphold food safety standards and service excellence.
• Maintain cleanliness and food safety protocols in accordance with health regulations.
• Assist in inventory management, stock replenishment, and ordering supplies as needed.
• Handle customer inquiries, resolve issues promptly, and ensure a positive experience for all patrons.

Skills

• Proven barista experience with knowledge of coffee brewing techniques and beverage presentation.
• Strong customer service skills with a friendly, energetic attitude.
• Experience with POS systems like Micros POS for efficient cashiering and transaction processing.
• Excellent time management skills to handle busy periods smoothly.
• Basic math skills for cash handling, making change, and inventory counts.
• Food handling certification or knowledge of food safety standards is preferred.
• Leadership abilities to supervise staff effectively while maintaining a motivating environment.

This role offers an exciting opportunity to blend your passion for coffee with leadership skills in a fast-paced setting. We value energetic individuals eager to create memorable experiences while maintaining high standards of food safety and customer satisfaction!

Pay: From $21.90 per hour

Work Location: In person