Barista/Retail Associate - Terroni

Terroni Group; Toronto; Hybrid; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Staff Meal

Job Training

Flexible Schedule

Opportunities for Growth and Career <w

Job summary

Terroni Group in Toronto is seeking a full-time Barista/Retail Associate for our Sud Forno Produzione e Spaccio East cafe. You will greet guests, craft excellent Italian coffee beverages, and provide exceptional service in a fast-paced FOH setting.

The role offers on-site work with a flexible schedule, on-the-job training, and opportunity for growth. TOAST POS experience and Smart Serve certification are valuable assets.

Qualifications

• Experience in guest-facing roles is preferred.
• Flexibility to work mornings, afternoons, and weekends.
• A customer-first attitude and professional work ethic.

Responsibilities

• Greet guests with a cheerful, outgoing personality and deliver outstanding service.
• Prepare and serve espresso-based beverages and other cafe offerings.
• Operate the counter, handle payments, and maintain a clean, efficient workspace.
• Assist with training and onboarding as needed and support a positive team environment.

Skills

Customer service

Barista experience

Tools

TOAST POS

Job description

Since 1992, Terroni has been a passionate team with strong family values and a love of Italian culture and tradition. Our philosophy of doing business, core values and commitment to providing the best in food, wine, and customer service at our restaurants, along with a generous helping of Italian culture has proven itself with the test of time. Now more than ever, we appreciate and value our amazing team and put people first! With eight beautiful and unique locations across the city, we have grown to include bakeries, commissaries and gorgeous retail spaces that offer a truly authentic Italian wine and food shopping experience. Our gorgeous Sud Forno Produzione e Spaccio East location houses a one of a kind open concept commissary kitchen, a fully licensed restaurant and a Sud Forno retail storefront which also features a café and quick service counter. In this unique and beautifully designed space, customers can eat and drink while overlooking the creative lab as our chefs and cooks are busy making breads,pastries, pastas and other goods for our locations and for purchase at the storefront. It is a lively environment where wine, food and the theatrics of production meet.

What we are looking for:

We are looking for full time Barista/Retail Associates to join the FOH team at our Sud Forno Produzione e Spaccio East location in the Corktown neighbourhood of downtown Toronto. The ideal candidate enjoys working in a fast-paced environment, curating amazing experiences for our customers and brings a positive and professional work ethic. If pulling the perfect Italian espresso and crafting the perfect cappuccino brings you joy or you are simply are eager to learn these beautiful skills we want to hear from you!

Description of Role:

As an important member of our FOH Café Retail team, you are the first person our guests meet upon entering our café storefront and therefor play an integral role in delivering excellent customer service to our guests. Greeting guests with a cheerful and outgoing personality and offering an outstanding customer service experience are the primary responsibilities of the Barista/Retail Associate…and of course making the perfect Italian coffee every order! We are looking for candidates that offer flexible availability that can work a combination of morning and afternoon shifts during the week day and on weekends. Some counter service and or barista experience is preferred but not necessary as we provide on the job training. Working knowledge of TOAST POS is an asset. A passion for Italian food and culture a must! Smart Serve Certification required.

We are offering:

• Staff Meal
• Job Training
• Flexible Schedule
• Opportunities for Growth and Career Advancement
• Beautiful Location

If you are passionate about hospitality and loves to deliver a consistently exceptional guest experience we would love you to consider a career with us. Visit www.terroni.com to learn more about our amazing group.

Please note, we do not use AI (Artificial Intelligence) to screen, assess, or select applicants for this position.