Barista - PT

Barnes & Noble, Inc.; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company in retail is seeking a passionate Barista for their Toronto café. This entry-level position focuses on providing exceptional service by preparing beverages and engaging customers, ensuring a welcoming environment. Ideal candidates will demonstrate enthusiasm for coffee and effective communication, embracing teamwork to enhance customer experiences.

Qualifications

• Entry-level position requiring a strong customer service focus.
• Well-organized, efficient, and able to multi-task.
• Open to coaching and feedback, with a positive approach.

Responsibilities

• Prepare handcrafted beverages and provide exceptional customer service.
• Maintain cleanliness and presentation of the café.
• Engage with customers and make tailored recommendations.

Skills

Passionate about products

Positive attitude

Enjoy working with people

Problem solving

Organizational skills

Effective communication

Job description

Job Summary

As a Barista, you provide first-class service to our customers with every drink you create and every cookie you bake, ensuring their experience is your top priority. You make the customer experience pleasurable and provide the perfect complement to any book. Your passion for coffee, creating inspiring drinks, and knowledge of the café ensures that customers are delighted by the handcrafted beverages you serve. You support the cluster structure and work collaboratively for the betterment of all stores in the cluster.

What You Do

1. Work on the café floor which requires physical activity (prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and on the sales floor when needed.
2. Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you take tailored orders.
3. Make relevant beverage and food recommendations, ensuring an engaging experience that connects customers with the right products.
4. Ensure the Café is welcoming by keeping the bake case stocked and merchandise neatly displayed.
5. Maintain a clean and tidy environment, prioritizing cleanliness as part of the customer experience.
6. Execute operational standards correctly, timely, and in accordance with café standards, safety, and health codes.
7. Protect company assets by adhering to processes, controlling waste, and reducing shrinkage.
8. Recognize and assist both customers and employees with urgency and care.

Knowledge & Experience

1. Passionate about the products served.
2. Positive, can-do attitude.
3. Enjoy working with people.
4. Listen and enjoy solving problems.
5. Make correct recommendations for handcrafted beverages and food.
6. Well-organized, efficient, and able to multi-task.
7. Effective and respectful communication skills.

Expected Behaviors

1. Prioritize customers at all times.
2. Take initiative and expand café knowledge.
3. Enjoy making recommendations and engaging with others.
4. Support company goals and work as a team.
5. Show respect and kindness to colleagues and customers.
6. Accept responsibility and execute tasks carefully.
7. Be open to coaching and feedback.
8. Adapt to changing environments.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Retail

Note: This job posting is active. Apply by August 18, 2025.