Banquets Server

College of American Pathologists; West Vancouver; On-site; CAD 25,000 - 39,000; Part time

Benefits offered by this job

Non-tipping facility

Higher wages

Skill development opportunities

Job summary

College of American Pathologists in Canada is seeking part-time, seasonal banquet servers to join our Food and Beverage team. This position reports to the Banquet Manager.

A wonderful perk in serving a membership is the opportunity to provide personalized service and build great relationships. With over five outlets in our F&B department, there are opportunities for skill development and education.

Qualifications

• Excellent service orientation and ability to meet high expectations.
• Strong communication with members, guests, and colleagues.
• Problem-solving mindset.
• Ability to deliver great customer service in a fast-paced setting.
• Flexible schedule; available for all shifts, weekends and holidays.
• Able to take direction and work unsupervised.
• Serving It Right certificate.
• Age 19+ to serve alcohol.

Responsibilities

• Taking and relaying food and beverage orders.
• Accurately entering orders in the POS system.
• Communicating with the kitchen.
• Serving food and beverage to members and guests.
• Checking on guest satisfaction.
• Handling complaints and concerns of members and guests.
• Providing food and beverage product knowledge.
• Using proper serving techniques.
• Practicing responsible alcohol service.
• Monitoring patrons for intoxication and arranging taxi service when appropriate.

Skills

Service orientation

Communication

Problem solving

Customer service

Flexible schedule

Direction following

Serving It Right

Age 19+ for alcohol service

Job description

Duties and Responsibilities:

• Taking and relaying food and beverage orders.
• Accurately entering orders in the POS system.
• Communicating with the kitchen.
• Serving food and beverage to members and guests.
• Checking on guest satisfaction.
• Handling complaints and concerns of members and guests.
• Providing food and beverage product knowledge.
• Using proper serving techniques.
• Practicing responsible alcohol service.
• Monitoring patrons for intoxication and arranging taxi service when appropriate.

Qualifications and Skills Requirements

• Service orientation - comfortable helping customers with high expectations.
• Good communication skills - confident speaking with members, guests and colleagues.
• Problem solver - ability to understand and resolve issues.
• Ability to provide great customer service in a fast-paced environment.
• Flexible schedule, with the ability to work all shifts, weekends and holidays.
• Ability to take direction and work unsupervised.
• Serving it right certificate.
• Age 19+ for serving alcohol.

We are seeking part-time, seasonal banquet servers to join our Food and Beverage team. This position reports to the Banquet Manager.

A wonderful perk in serving a membership is the opportunity to provide personalized service and build great relationships. With over five outlets in our F&B department, there are opportunities for skill development and education.

Previous hospitality experience is an asset.

We are a non-tipping facility, offering higher wages in place of gratuities.