Banquets Captain

Fairmont Hotels & Resorts; Whistler; On-site; CAD 29,000 - 39,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Complimentary meal in staff cafeteria

Employee Travel Program with discounts

Golf/Ski passes

Job summary

Fairmont Chateau Whistler is seeking a Banquets Captain to lead a server team and oversee F&B and meeting events with exceptional guest service. This full-time, permanent position offers growth within a luxury, year-round resort environment.

The starting rate is $20.55 per hour, with pay increases after 6 months and annually up to three years, reaching $27.25. Be part of a team delivering memorable, high-quality functions.

Qualifications

• Previous supervisory experience in hospitality preferred.
• Food Safe Certification is required.
• Serving It Right Certification Required.

Responsibilities

• Provide professional, friendly, and engaging service.
• Lead a team of servers for assigned functions.
• Set up and tear down F&B functions and meetings.
• Maintain a clean, organized workplace and assist banquet management.
• Coordinate with servers to ensure efficient service.

Skills

Supervisory experience

Guest service

Team collaboration

Education

Food Safe Certification

Serving It Right Certification

Job description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Banquets Captain

Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience during their function.

Full-time, permanent

Starting rate of pay: $20.55 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $27.25

Job Duties Include

• Consistently offer professional, friendly and engaging service
• Provides excellent guest service in both F&B functions and meeting events
• Sets up and tears down F&B functions as well as meeting events
• Helps maintain a clean and organized workplace
• Assists the Banquet Manager with preparing for and executing functions
• Leads a team of Servers for assigned functions
• Coordinates, organizes and helps to give proper assistance to servers
• Maximizes productivity and efficiency of service staff
• Ensures that all aspects of the dining room/banquet facilities are ready
• Assigns tasks and performs opening and closing duties
• Upholds the highest standard of internal and external customer service at all times

Qualifications

• Previous customer related supervisory experience preferred
• Food Safe Certification is required
• Serving It Right Qualification Required

Job Perks & Benefits

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]