Banquet Server (Casual)

Fairmont; Calgary; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Complimentary upgrades

Discounted stays across properties

Dining and wellness discounts

Company pension plan

RRSP & TFSA options

Staff meals on shift

Comprehensive benefits

Job summary

Fairmont Palliser in Calgary invites you to join our luxury team as Banquet Server. You will be an ambassador of premium service, delivering memorable experiences at weddings, events and conferences, with a deep knowledge of our menu and beverages.

Ideal candidates bring event or fine-dining experience, strong English communication, flexible availability for evenings and holidays, and a collaborative spirit. We offer competitive benefits, staff perks, and a commitment to diversity and inclusion.

Qualifications

• Previous experience in events or fine dining (serving or bartending)
• Strong English communication skills (verbal and written)
• Flexible availability, with a focus on evenings and weekends
• Must be available to work on key holidays, including Christmas Day, New Year’s Eve, Stampede
• Demonstrated ability to work collaboratively within a team, with minimal supervision
• Warm, caring, and personable demeanor
• Self-motivated and capable of working independently
• Thrives in high-pressure environments
• Embrace the Fairmont brand promise and luxury in your role
• Foster an inclusive environment where every individual feels valued

Responsibilities

• Set up rooms & function areas in the hotel
• Explain the banquet menu to guests
• Assist guests with dietary needs and beverage recommendations
• Clear and reset tables; ensure service areas are clean and tidy
• Set up, service and tear down of bars
• Provide engaging and luxury service to guests
• Ensure guests leave with a positive dining experience
• Follow health & safety policies and food hygiene policies
• Comply with sustainability and waste reduction policies
• Follow all department and hotel service standards
• Execute other duties as assigned by the Director, Event Operations

Skills

Event experience

English communication

Flexible hours

Holiday availability

Team player

High-pressure service

Brand alignment

Inclusive environment

Independent worker

Job description

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Palliser | A Legacy of Excellence, A Future of Possibility

For over a century, Fairmont Palliser has stood as Calgary’s most iconic hotel—a symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences.

Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose.

Join us in delivering elevated experiences and be part of a legacy that continues to shape the future of hospitality in Calgary.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Banquet Server. Inspire and create the grandest experience for our guest, clients and colleagues every day. You will be an ambassador of luxury service in Calgary’s only choice for events. As a Banquet Server you will have the perfect opportunity to touch the hearts of our guests providing warm, engaging service and a deep knowledge of our menu offerings. You will ensure that every moment becomes a memory for our guests. Reporting to the Director, Event Operations.

Key Responsibilities

• Set up rooms & function areas in the hotel


• Explain the banquet menu to guests


• Assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages


• Clear and reset tables as well as ensuring service areas are clean and tidy


• Set up, service and tear down of bars


• Providing engaging and luxury service to our guests


• Responsible to ensure all our guests leave with a positive dining experience


• Maintains a safe and clean work environment and ensures that all Health & Safety standards are met, procedures followed and has the knowledge and tools to work safely


• Maintain awareness of and ensuring compliance with all food safety & hygiene policies and proceduresare followed at all times


• Maintain awareness of and ensuring compliance with all sustainability and food waste reduction/diversion policies, procedures and programs at the hotel


• To follow all department and hotel policies, procedures and service standards


• Execute all other duties as assigned by the Director,Event Operations or their designate

Qualifications

What will you bring to this role?

• Previous experience in events or fine dining (serving or bartending) considered an asset


• Strong English communication skills (verbal and written)


• Flexible availability, with a focus on evenings and weekends


• Must be available to work on key holidays, including Christmas Day, New Year’s Eve, Mother’s Day, and during Stampede, as well as other designated blackout dates throughout the year


• Demonstrated ability to work collaboratively within a team, with minimal supervision


• Possesses a warm, caring, and personable demeanor


• Self-motivated and capable of working independently


• Thrives in high-pressure environments


• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.


• Foster an inclusive environment where every individual feels valued and respected

Additional Information

Employee Benefits

• Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.


• We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.


• Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage for eligible employees.


• Company-matched pension plan, as well as RRSP & TFSA options.


• Complimentary meal in staff cafeteria during shifts.

Our Values

Respect:
We value the needs, ideas and individuality of others.We treat everyone with fairness and dignity.

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences.We support each other andwe always stand together.

Empowerment:
We have authority to take initiative and anticipate moments thatcreate unforgettable experiences.

Integrity:
We build trust through mutual respect and being authentic.

Our commitment to Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.