Banquet Server (Casual)

SmartRecruiters, Inc.; Calgary; On-site; CAD 34,000 - 52,000; Full time

Benefits offered by this job

Exclusive colleague perks

Dining discounts

Wellness discounts

Complimentary staff meals

Job summary

Fairmont Palliser in Calgary invites you to join its luxury banqueting team as a Banquet Server. You will be an ambassador of refined service, setting up rooms, explaining menus, and delivering memorable experiences for guests at our events.

Reporting to the Director, Event Operations, you will provide warm, engaging service, work evenings and weekends, and maintain the high standards of our brand while ensuring a safe, spotless dining environment.

Qualifications

• Previous experience in events or fine dining (serving or bartending) considered an asset
• Strong English communication skills (verbal and written)
• Flexible availability, with a focus on evenings and weekends
• Must be available to work on key holidays, including Christmas Day, New Year’s Eve, Mother’s Day, and during Stampede, as well as other designated blackout dates throughout the year
• Demonstrated ability to work collaboratively within a team, with minimal supervision
• Possesses a warm, caring, and personable demeanor
• Self-motivated and capable of working independently
• Thrives in high-pressure environments
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected

Responsibilities

• Set up rooms & function areas in the hotel
• Explain the banquet menu to guests
• Assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages
• Clear and reset tables as well as ensuring service areas are clean and tidy
• Set up, service and tear down of bars
• Providing engaging and luxury service to our guests
• Responsible to ensure all our guests leave with a positive dining experience
• Maintains a safe and clean work environment and ensures that all Health & Safety standards are met, procedures followed and has the knowledge and tools to work safely
• Maintain awareness of and ensuring compliance with all food safety & hygiene policies and proceduresare followed at all times
• Maintain awareness of and ensuring compliance with all sustainability and food waste reduction/diversion policies, procedures and programs at the hotel
• To follow all department and hotel policies, procedures and service standards
• Execute all other duties as assigned by the Director,Event Operations or their designate

Skills

Strong English communication

Experience in events or fine dining

Flexible evenings and weekends

Holiday availability

Teamwork

Self-motivation

Thrives under pressure

Brand luxury hospitality

Inclusive environment

Job description

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Palliser | A Legacy of Excellence, A Future of Possibility

For over a century, Fairmont Palliser has stood as Calgary’s most iconic hotel—a symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences.

Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose.

Join us in delivering elevated experiences and be part of a legacy that continues to shape the future of hospitality in Calgary.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Banquet Server.Inspire and create the grandest experience for our guest, clients and colleagues every day. You will be an ambassador of luxury service in Calgary’s only choice for events. As a Banquet Server you will have the perfect opportunity to touch the hearts of our guests providing warm, engaging service and a deep knowledge of our menu offerings. You will ensure that every moment becomes a memory for our guests.Reporting to the Director, Event Operations.
Key Responsibilities

• Set up rooms & function areas in the hotel
• Explain the banquet menu to guests
• Assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages
• Clear and reset tables as well as ensuring service areas are clean and tidy
• Set up, service and tear down of bars
• Providing engaging and luxury service to our guests
• Responsible to ensure all our guests leave with a positive dining experience
• Maintains a safe and clean work environment and ensures that all Health & Safety standards are met, procedures followed and has the knowledge and tools to work safely
• Maintain awareness of and ensuring compliance with all food safety & hygiene policies and proceduresare followed at all times
• Maintain awareness of and ensuring compliance with all sustainability and food waste reduction/diversion policies, procedures and programs at the hotel
• To follow all department and hotel policies, procedures and service standards
• Execute all other duties as assigned by the Director,Event Operations or their designate

Qualifications

What will you bring to this role?

• Previous experience in events or fine dining (serving or bartending) considered an asset
• Strong English communication skills (verbal and written)
• Flexible availability, with a focus on evenings and weekends
• Must be available to work on key holidays, including Christmas Day, New Year’s Eve, Mother’s Day, and during Stampede, as well as other designated blackout dates throughout the year
• Demonstrated ability to work collaboratively within a team, with minimal supervision
• Possesses a warm, caring, and personable demeanor
• Self-motivated and capable of working independently
• Thrives in high-pressure environments
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks,special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded. Complimentary meal in staff cafeteria during shifts.

Our Values

Respect:
We value the needs, ideas and individuality of others.We treat everyone with fairness and dignity.

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences.We support each other andwe always stand together.

Empowerment:
We have authority to take initiative and anticipate moments thatcreate unforgettable experiences.

Integrity:
We build trust through mutual respect and being authentic.

Our commitment to Diversity & Inclusion:
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.