Banquet Server / Bartender

Granby Ranch Group; Granby; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a dynamic and welcoming team at Granby Ranch Group as a Server in our Food & Beverage Services. You will enhance guests' dining experience by providing timely and professional service while ensuring their comfort and knowledge of our menu offerings. Embrace a culture of teamwork, continuous improvement, and professionalism in a vibrant mountain resort environment.

Qualifications

• Must be at least 18 years old.
• High School diploma or equivalent preferred.
• Up to date TIPS training required.

Responsibilities

• Provide friendly and professional service to guests.
• Maintain detailed knowledge of menu items.
• Monitor and control guest alcohol consumption.

Skills

Communication

Active Listening

Problem Solving

Education

High School diploma or equivalent

TIPS training

Job description

Description

Reports To: F&B Director
Department: Food & Beverage Services – Catering Front of House
Status: Part Time Seasonal – On Call
Date: 06/04/2024

Join us as we take on a re-envisioning of Ski Granby Ranch. We are a new resort and hospitality management company, but we have a way of doing business that has been forged by over forty years in the mountain resort and hospitality sectors. You will become part of an organization that is fundamentally biased towards team. We look for people who share our ethos:

• Team Success. We succeed only when the team succeeds; importantly, that success is the team’s success. We support each other with resources, constructive feedback, and positive encouragement.
• Continuous Improvement. We are in a constant mode of innovating, creating, and executing, all of which is thoughtfully balanced with a foundational sense of focus and attention to detail.
• Every Team Member Matters. We recognize the value and contributions of all team members, without question. We are snowmakers who quietly go about our duties at midnight; human resources professionals who navigate the challenges of business in mountain communities; the back-of-house staff passionately dedicated to our craft. Whether you are a frontline team member or a divisional leader, we thrive under the philosophy that no role is insignificant.
• Professionalism & Relatability. We sit in boardrooms. We turn wrenches. We flip burgers. We believe an egalitarian culture, respect, shared passion, and a sense of community among mountain people is imperative to success.

POSITION SUMMARY: The server is responsible for providing a friendly, welcoming, enjoyable dining experience with attentive, timely service, communicating thorough knowledge of the menu and facilitating a seamless dining experience.

Requirements

ESSENTIAL JOB FUNCTIONS:

• Maintain detailed knowledge of all menu items as noted by chef.
• Anticipate guest needs, respond efficiently and appropriately to guest requests, and provide exceptional service at all times.
• Provide service to guests in a timely, professional and friendly manner.
• Monitor and control guest alcohol consumption.
• Adhere to beverage recipe definitions, portions, sizes and presentation at all times.
• Adhere to all food safety and liquor laws.
• Ensure inventory is secure, appropriately stocked, and handled property.
• Observe proper cleaning procedures and maintain an impeccably clean and orderly restaurant.
• To ensure proper set-up and maintenance of all service stations and tables.
• To ensure all silverware and glasses are polished and set according to standards.
• Remove dishes promptly as guest complete each course and/or meal.
• Assist with clearing tables as needed.
• Communicate with co-workers and manager to ensure efficient customer service
• Be knowledgeable of Granby Ranch operations, events and other information about local attractions guests may require.
• Thank all guests as they are leaving and welcome them back for another visit.
• Adhere to all safety requirements at all times.
• Assist with dining room cleaning and sanitization including tables, chairs, floors, bar.
• Act as a positive, professional role model, adhering to the company’s hospitality standards.
• Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and management.
• Assist and support other departments for races, events and operations on high volume days.
• Other duties as assigned.

SKILLS, KNOWLEDGE, AND ABILITIES:

• Talking to others to convey information effectively.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Adjusting actions in relation to others' actions.
• Actively looking for ways to help people.
• Speak, read, write in English fluently.
• Communicating effectively in writing as appropriate for the needs of the audience.

EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

• Up to date TIPS training
• High School diploma or equivalent preferred
• Must be at least 18 years old

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Must be able to lift up to 30lbs.
• Some outdoor patio service may be requried
• Stand and/or walk for duration of shift
• Dexterity for gripping plates, glasses, trays
• Verbal and auditory abilities necessary for communication with others.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.