Banquet Server

Accor Hotels; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join Accor Hotels as a Banquet Server where you will play a critical role in providing exceptional service during events. With a focus on guest engagement and teamwork, this position requires dedication to maintaining high service standards and ensuring guests have a memorable experience. Ideal candidates will have experience in food and beverage service, excellent multitasking abilities, and a commitment to safety and hospitality.

Qualifications

• Minimum 1 year in Food & Beverage, preferably Banquets.
• Ability to maintain service levels under pressure.
• Physically fit to lift trays and stand for long periods.

Responsibilities

• Maintain high service standards and engage with guests.
• Follow safety and sanitation policies when handling food.
• Ensure meeting spaces are cleared and reset.

Skills

Customer Service

Multitasking

Teamwork

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory.

Job Description

SUMMARY

The Banquet Server maintains high service standards and provides all orders and services that have been contracted on Banquet Orders. In the absence of leadership, the Banquet Server is responsible for carrying out the details involved in the event or tasks relative to that particular shift.

ESSENTIAL DUTIES AND RESPONSIBILITES include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Display an outgoing, friendly and welcoming personality to guests, attendees, and colleagues at all times

• Use professional guest relations and communications skills
• Display a full knowledge of event menus, timing and luxury guest service
• Engage and genuinely interact with guests during events while anticipating their needs
• Maintain high level of attentiveness while serving guests
• Follow all directives instructed by the leadership team
• Display a positive attitude toward teamwork
• Maintain proficiency and consistency in practicing safe food handling skills
• Practice safe lifting and transporting techniques at all times
• Clear, clean, reset, and maintain meeting space including tables and chairs during shift.
• Assist other Servers in offering the highest level of service.
• Understand the processes of delivery and removal of all product and equipment.
• Work harmoniously with other hotel departments
• Follow all safety and sanitation policies, especially when handling food and beverage
• Follow all protocols for dietary restrictions and allergies
• Ability to creatively present buffet / pod presentations
• Report safety hazards immediately
• Display a congenial appearance and is well groomed at all times.
• Other duties as assigned

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE

• Minimum 1 year in a similar function in Food & Beverage, preferably Banquets or Conventions
• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to multitask and work with minimal supervision
• Ability to maintain high service levels under pressure
• Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.
• You may be required to work on holidays, weekends, overnights and other non-day shifts.

Additional Information

Your team and working environment:
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements, such as work permits.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.