Banquet Head Houseperson

Witt/Kieffer; Vaughan; On-site; Full time

Job summary

A leading hospitality company is seeking a Banquet Head Houseperson to oversee setup for meetings and meal functions. The role involves supervising a team, ensuring customer satisfaction, and maintaining high standards of service. Ideal candidates will possess strong manual dexterity and attention to detail, along with a high school diploma or equivalent. This position offers a competitive pay rate and the opportunity to work in a dynamic environment.

Qualifications

• Experience in hospitality or banquet settings is preferred.

Responsibilities

• Supervises the banquet house person set up team.
• Ensures all meeting rooms are prepared before events.
• Assists with meal service and breakdown as needed.

Skills

Manual Dexterity

Attention to Detail

Customer Relations

Education

HS Diploma or equivalent

Job description

The Banquet Head Houseperson will set up all meetings, meal functions and audio visual equipment in accordance with hotel and company policies.

Responsibilities

• Supervises the banquet house person set up team. Runs the shift to ensure property set up for upcoming business.
• Completes all work assignments and follows all instructions directed by supervisor or shift leader.
• Ensures all water, amenities, audio-visual and breaks are in room at least 15 minutes prior to start of meeting.
• Complies with all customer needs for additional equipment and supplies and conveys the additional charge to the guest. Notifies supervisor to add to the guest check.
• Displays good customer relation skills. Takes initiative to greet guests in a friendly manner.
• Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
• Freshens all meeting rooms during meal breaks by replacing ashtrays, changing cloths if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables.
• Assists with meal service and breakdown as needed. Assists in getting banquet guest checks signed and turned into the front office for proper posting.
• Follows all energy conservation guidelines as well as safety procedures.
• Other duties assigned by the Leader.

Experience

• HS Diploma or equivalent

Skills and Abilities

• Follow detailed oral and written instructions, often adhering to established routines.
• Perform repetitive tasks with consistency and attention to detail.
• Safely lift and transport various items as needed.
• Demonstrate strong manual dexterity and coordination for hands-on tasks.

Pay Rate: $17.00/hour + Gratuity

Position Requirements

Successful completion of a background check is required prior to employment.

Category Banquets

Location Grand Hyatt Nashville 229

Full-Time/Part-Time Full-Time

Shift -not applicable-

CA Pay Range

Number of Openings 1

Req Number BAN-25-00028

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.

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